Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isiah Walker

Montgomery,AL

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Flexible, results-oriented Manager offering focused leadership and [Type] operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases. Adaptable and enterprising [Job Title] with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.

Overview

7
7
years of professional experience

Work History

Restaurant-general-manager

Popeyes Chicken
04.2017 - Current
  • Set clear expectations and created positive working environment for employees.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Maintained facility and grounds to present positive image.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Led and directed team members on effective methods, operations, and procedures.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Education

High School Diploma -

Jeff Davis High School Montgomery,Al
Montgomery,AL
05.2017

Skills

  • Reading Comprehension
  • Billing and Payment Processing
  • Food Safety and Sanitation
  • Monthly Inventory
  • Equipment Preparation
  • Waste Reduction
  • Disciplinary Action
  • Work Assignments
  • Production Preparation
  • Corrective Actions
  • Shipment Preparation
  • Suggestive Selling
  • Safe Work Practices
  • Guest Satisfaction
  • Meal Preparation
  • Inventory Records

Timeline

Restaurant-general-manager

Popeyes Chicken
04.2017 - Current

High School Diploma -

Jeff Davis High School Montgomery,Al

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Isiah Walker