Isic Perez

security officer

East Hampstead

Summary

Dynamic and detail-oriented professional with a strong background in security and machine operation at Rocheleau Tool. Proven expertise in incident reporting and emergency response, complemented by exceptional client relations skills. Recognized for enhancing safety protocols and streamlining operations, ensuring a secure and efficient environment for all stakeholders.

Knowledgeable and skilled with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.

Overview

years of professional experience

Certification

Work History

Machine Operator

Rocheleau Tool

11.2024 - 04.2025

Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Set up and ran machinery to produce exceptional products for industrial needs.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Security Officer

Silverback Security Inc

09.2019 - Current

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.

Store Clerk

Stateline Video

03.2011 - 07.2016

Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Performed inventory control, such as counting, and stocking merchandise.
Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
Helped customers complete purchases, locate items, and join reward programs.
Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
Provided correct change for purchases to avoid customer confusion or disputes.
Increased repeat business through exceptional customer service that fostered loyalty among patrons.

Education

High School Diploma -

Hillcrest Academy

Plainfield, NJ

06-2009

Skills

Clear and concise report drafting
Incident reporting
Security guard license
General security
CCTV surveillance
Strong focus on accuracy
CCTV monitoring

Advanced client relations
Surveillance
Emergency response
Complex Problem-solving
Relationship building and management
Patrol operations