Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isida Kallushi

Marlborough,MA

Summary

  • A driven and results oriented Sr. Human Resource Business Partner with a passion to support teams, scale business and develop others.
  • Strong business acumen and proven track record of transforming and building start-up HR functions from the ground up.
  • Strategic thinker with ability to achieve results while building relationships at all levels in the organization.
  • Strong interpersonal skills with proven ability to communicate, influence and motivate leaders, managers, teammates and cross functional groups to deliver business results.
  • Ability to prioritize effectively and have the agility to navigate quickly through business changes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sr. Global HR Business Partner

Dotmatics
03.2022 - 01.2024
  • Partnered with leaders and stakeholders globally to understand business objectives and provide solution roadmaps and implementation of systems and programs that aligned with business strategy
  • Designed career level frameworks for respective business units to clarify, level and benchmark the roles and increased the engagement score to >75% "I have a clear understanding of career growth opportunities available to me"
  • Analyzed employee engagement survey data and worked with leaders to address low scoring areas and implement initiatives to improve and maintain a healthy eNPS score
  • Investigated and liaised with legal department to respond to complaints of discrimination, harassment and other sensitive issues and made recommendations for corrective actions based on findings
  • Coached leaders and managers with progressive discipline to address performance and behavior issues in the workplace
  • Managed the performance review process and provided workshop trainings to managers/employees to educate on company key behaviors, ratings, promotions and delivering constructive feedback
  • Collaborated closely with internal teams to develop and implement transformational HR systems and processes
  • Conducted and analyzed exit interview data globally and presented action plans with initiatives to leadership; reduced attrition rate to less than 2%

Human Resource Manager

Digital Guardian
12.2018 - 02.2022
  • Partnered and supported managers and leaders (total 350 employees globally) with all HR related functions and aligned HR initiatives with business objectives
  • Streamlined and automated HR systems and processes to create efficiencies and operational optimization
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance globally
  • Coached and guided managers with performance improvement plans and employee relations issues
  • Managed the benefit open enrollment including plan renewals, benchmark trends, communication changes and ensured 100% enrollment with provides and payroll deduction accuracy
  • Conducted fireside chats with focus groups to gather employee feedback during COVID-19 and implemented initiatives and programs to promote employee productivity and wellbeing
  • Led the project implementation of payroll and benefits during company Merger and Acquisition
  • Conducted exit survey analysis quarterly to calculate regretted attrition and rolled out initiatives to maintain a healthy attrition rate
  • Analyzed employee engagement data and built action plans with managers to address low score areas

Senior Human Resources Generalist

Allied Minds
05.2015 - 10.2018
  • Developed HR programs and systems to support the growth of 21 portfolio companies across 16 states at various stages of maturity, liquidity and transition
  • Onboarded 150 employees and collaborated with managers to ensure successful pre-boarding and onboarding of the new talent
  • Launched and implemented a new applicant and onboarding system (iCIMS) to automate internal systems and processes and enhance candidate and new-hire experience
  • Led the implementation of HRIS/Payroll system, (ADP) with designed and branded HR portal and record keeping system for 21 portfolio companies; reduced the HR service costs by 30%
  • Successfully deconsolidated 1 late stage portfolio company to stand alone payroll, benefits, 401K and HRIS platform
  • Partnered with benefits brokers (Marsh & McLennan)to design a competitive and attractive benefits package tailored to the needs of each portfolio company
  • Implemented and revised policies as needed in order to maintain regular compliance with new federal and sate employment laws and regulations for all portfolio companies in multiple states

Benefits Specialist

Northeastern University
11.2012 - 05.2015
  • Educated faculty and staff with benefit plan provisions and options to help them make informed benefits decisions
  • Resolved sensitive issues and inquiries from plan participants regarding health and welfare benefits and deductions via phone, e-mail and in person interactions
  • Coordinated and conducted employee orientations to promote understanding of benefits coverage and plans
  • Built relationships with vendors to foster quality service delivery
  • Assisted with design and implementation of various employee benefits and wellness programs
  • Performed regular invoice audits to identify and correct discrepancies with benefits carriers

Education

Master of Science - Human Resources Management

Emmanuel College
Boston, MA
05.2014

Bachelor of Arts - International Relations & Economics

Suffolk University
Boston, MA
05.2009

Skills

    Performance Management

    Employee Relations and Coaching

    Employee Engagement

    Compliance

    Compensation and Benefits

    Organizational Development

    Onboarding

    Payroll

Certification

Fluent in Italian and Albanian

Timeline

Sr. Global HR Business Partner

Dotmatics
03.2022 - 01.2024

Human Resource Manager

Digital Guardian
12.2018 - 02.2022

Senior Human Resources Generalist

Allied Minds
05.2015 - 10.2018

Benefits Specialist

Northeastern University
11.2012 - 05.2015

Master of Science - Human Resources Management

Emmanuel College

Bachelor of Arts - International Relations & Economics

Suffolk University

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Isida Kallushi