Isidore P. Zongo
Acworth,GA
Summary
Positive-thinking, results-oriented with a strong ability to interpret, apply and explain applicable codes, policies and procedures. Skilled in troubleshooting and extremely productive in high volume, high stress environments. Team-spirited recognized for proactively exceeding organizational expectations in diverse work environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Data Collection Agent
AGRA
Ouagadougou, Burkina Faso
03.2014
- Provided expert data collection services for an international organization committed to determining and meeting the nutritional needs of children throughout Burkina Faso.
Engineer
Georgia National Guard
GA
11.2024 - Current
Dispatcher
Z&Z Global Express LLC
Paulding
07.2020 - Current
- Creating and optimizing schedules for deliveries, pickups or other movement activities.
- Maintaining communication with drivers, customers and other relevant parties to ensure smooth operations.
- Tracking the status of deliveries, pickups.
Inventory Specialist
RGIS
Marietta, GA
10.2019 - 04.2020
- Inventory control, maintaining accurate inventory records, tracking stock levels
- Ensuring proper storage and handling of items.
- Placing orders for new supplies and coordinating with suppliers.
- Quality control, inspecting returned merchandise, ensuring the quality of products received and addressing any defects
Property Monitor
Walton Communities
Marietta, GA
08.2016 - 09.2019
- Ensure personal appearance at all times including appropriate uniform.
- Make sure property appearance meets or exceeds Walton standards at all times including community entrance, amenity areas, grounds, breezeways, parking garage, elevators, etc.
- Understand and model Walton Communities Basics consistently.
- Support team by offering support for community functions.
- Help team by facilitating delivery of correspondence to resident doors.
- Maintain community golf cart to help create an amazing experience for each prospect visit.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance by adhering to the Standards.
- Investigate complaints, disturbances and violations and resolve problems, following management rules and regulations.
- Assist the Maintenance Manager with simple service requests as needed.
Produce Associate
Publix Supermarkets
Kennesaw, GA
04.2016 - 08.2016
- Provided premier customer service, including greeting them and responding to questions.
- Filled and rotated produce cases and dry tables.
- Unloaded product from trucks.
- Dynamically sold product by providing customers with information needed to make product-related decisions.
- Broke down pallets, separated produce for sales floor, cooler and/or back room prep area.
- Processed and/or wrapped produce items prior to filling cases and dry tables.
- Verified ads, hung current sale signs, and removed out-of-date sale signs.
- Performed routine price changes on products.
- Processed “Value Added Items” for Produce Specialty section.
- Operated pallet jack, scissor lift, baler, compactor and scrub machine.
- Assisting in other duties, as assigned.
Professional Soccer Player
Multiple Teams
Burkina Faso
05.2004 - 09.2014
- Played striker position for five professional teams internally including Planete Champions, ASEC of Koudougou, AS Sonabel, USFA and Santos Football Club.
- Played the African Cup of Nations with the Junior National Team.
- GEORGIA ASSESSMENT OF EDUCATORS French Teacher : Teach French to middle school pupils for 3 year at a Christian school named Apostolic School.
Data Collection Agent
INSD
Ouagadougou, Burkina Faso
03.2011 - 04.2014
- Provided sourcing data for the National Statistics Institute and Demographics, providing relevant information impacting and promoting optimum crop usage for farmers across Burkina Faso.
- Conducted interviews, collected surveys, and keyed data into spreadsheets or databases.
- Interviewed persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires.
Education
Marketing Management - Associate
Chattahoochee Tech
Marietta, GA12.2023
Social Media Specialist - Diploma
Chattahoochee Tech
Marietta, GA08.2022
Marketing Management - Diploma
Chattahoochee Tech
Marietta, GA08.2022
Technical Specialist - Certificate
Chattahoochee Tech
Marietta, GA08.2022
Small Business Management - Certificate
Chattahoochee Tech
Marietta, GA08.2022
Entrepreneurship - Certificate
Chattahoochee Tech
Marietta, GA08.2022
Bachelor - Logistics and Supply Chain Management
ESCO-IGES (Higher School of trade and business computing)
11.2015
Advanced Logistics Technician Diploma - undefined
ESCO-IGES (Higher School of trade and business computing)
11.2015
B.S. - Logistics
ESCO-IGES (Higher School of trade and business computing)
08.2014
Advanced Logistics Technician Diploma - undefined
ESCO-IGES (Higher School of trade and business computing)
08.2014
Sociology, Anthropology, Psychology, Geology
University of Ouagadougou
10.2009
Skills
- Ability to Organize & Prioritize Work
- Attention to Details
- Critical Thinking
- Customer Service Skills
- Data Collection
- Decision Making
- Global Supply Chain Logistics Life Cycle
- Interpersonal Communication
- Material Handling Equipment
- Safe Material Handling and Equipment Operator
- Workplace Communications
- Using Computers
- Product Receiving
- Loading/Unloading
- Mathematical Skills
- Negotiating Skills
- Technical Skills
- Time Management Skills
- Verbal Communication
- Logistics Environment
- Safety Principles
- Safe Handling of Hazmat Materials
- Quality Control Principles
- Dispatch and Tracking
- Inventory Control
- Order Processing
Certification
- CLA (Certified Logistic Associate)
- CLT (Certified Logistic Technician)
- Technical Specialist (Certificate)
- Small Business Management (Certificate)
- Entrepreneurship (Certificate)
LNGG
Multilingual – English, Flaman, French, Moore, Mandingo, Dioula
CUST
GEORGIA ASSESSMENT OF EDUCATORS FRENCH
Timeline
Engineer
Georgia National Guard
11.2024 - Current
Dispatcher
Z&Z Global Express LLC
07.2020 - Current
Inventory Specialist
RGIS
10.2019 - 04.2020
Property Monitor
Walton Communities
08.2016 - 09.2019
Produce Associate
Publix Supermarkets
04.2016 - 08.2016
Data Collection Agent
AGRA
03.2014
Data Collection Agent
INSD
03.2011 - 04.2014
Professional Soccer Player
Multiple Teams
05.2004 - 09.2014
Marketing Management - Associate
Chattahoochee Tech
Social Media Specialist - Diploma
Chattahoochee Tech
Marketing Management - Diploma
Chattahoochee Tech
Technical Specialist - Certificate
Chattahoochee Tech
Small Business Management - Certificate
Chattahoochee Tech
Entrepreneurship - Certificate
Chattahoochee Tech
Bachelor - Logistics and Supply Chain Management
ESCO-IGES (Higher School of trade and business computing)
Advanced Logistics Technician Diploma - undefined
ESCO-IGES (Higher School of trade and business computing)
B.S. - Logistics
ESCO-IGES (Higher School of trade and business computing)
Advanced Logistics Technician Diploma - undefined
ESCO-IGES (Higher School of trade and business computing)
Sociology, Anthropology, Psychology, Geology
University of Ouagadougou