Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isidro Ramirez

Mesquite

Summary

Experienced retail professional with a strong background in store operations, inventory management, and team leadership. Skilled in organizing merchandise to enhance store presentation, handling cash and POS transactions accurately, and providing excellent customer service to encourage repeat business. Proven ability to train and supervise staff, manage returns and exchanges in line with store policies, and ensure compliance with company procedures.

Overview

4
4
years of professional experience

Work History

Store Manager

Dollar General
08.2022 - Current
  • Store Operations: Oversaw daily store activities, ensuring a clean and safe environment for both customers and staff.
  • Inventory & Cash Handling: Managed inventory levels and cash transactions, including opening and closing procedures, to maintain accuracy and efficiency.
  • Customer Service: Addressed customer complaints promptly and professionally, aiming to resolve issues and maintain positive relationships.
  • Staff Management: Assisted in hiring, training, and mentoring new employees to build a competent and customer-focused team.
  • Sales & Merchandising: Rotated merchandise displays to highlight new products and promotions, contributing to increased sales.
  • Payroll & Scheduling: Approved employee payroll submissions and optimized work schedules to meet store needs while staying within budget.
  • Performance Reviews: Conducted regular staff evaluations, providing constructive feedback and identifying opportunities for growth.
  • Loss Prevention: Implemented security measures and trained staff on proper procedures to minimize product loss.
  • Compliance: Ensured all store operations complied with applicable laws, regulations, and company policies.

Inventory Supervisor

WIS International Inventory Service
08.2021 - 08.2022
  • Team Leadership: Managed a team responsible for tracking and organizing inventory, ensuring tasks were completed efficiently and on time.
  • Inventory Checks: Regularly counted stock and addressed any differences to keep inventory records accurate.
  • Process Improvement: Developed clear guidelines for inventory tasks, helping the team follow consistent procedures and achieve better results.
  • Policy Compliance: Ensured all inventory activities followed company rules and procedures, maintaining accuracy and reliability in stock management.
  • Transportation Duties: Safely transported team members and equipment to various locations for inventory tasks, ensuring timely arrivals and adherence to safety protocols.

Sales Associate

Walmart
01.2021 - 08.2021
  • Organized Products: Arranged items on shelves and racks to make the store look neat and attract customers.
  • Handled Payments: Processed cash, credit, and digital payments accurately, following company guidelines.
  • Assisted Customers: Helped customers find products, answered their questions, and provided information about promotions and reward programs.
  • Managed Returns: Handled product returns and exchanges according to store policies, ensuring customer satisfaction.
  • Built Customer Relationships: Provided friendly service to encourage customers to return and shop again.

Education

No Degree -

Cibola Highschool
Yuma, AZ
05-2018

Skills

  • Customer Service: Friendly and helpful when assisting customers
  • Multitasking and Organization: Able to handle several tasks at once and keep things organized
  • Store Opening and Closing: Experienced in starting up and closing down the store each day
  • Team Leadership: Capable of leading a team and ensuring everyone works well together
  • Positive Attitude: Maintain a cheerful and friendly demeanor
  • Inventory Management: Keep track of products and restock when necessary
  • Store Merchandising: Arrange products in an appealing way to attract customers
  • Cash Management: Handle money transactions accurately and responsibly
  • POS Systems: Operate the cash register and other point-of-sale equipment
  • Recruiting and Hiring: Assist in finding and bringing new employees on board
  • Retail Inventory Management: Monitor stock levels and manage inventory effectively

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Manager

Dollar General
08.2022 - Current

Inventory Supervisor

WIS International Inventory Service
08.2021 - 08.2022

Sales Associate

Walmart
01.2021 - 08.2021

No Degree -

Cibola Highschool

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