Isis Muhammad
Metairie,LA
Summary
An enthusiastic and dependable professional who takes great pride in delivering outstanding customer service and crafting unforgettable experiences for clients. Possesses expertise in anticipating customer requirements, handling complaints, and promptly resolving issues. Maintains a focused and positive demeanor in high-pressure situations and fast-paced settings.
Overview
2
2
years of professional experience
Work History
Volunteer
Front Desk Receptionist
06.2023 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
Server
Bianca's Italian Restaurant
01.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Steak N Shake
01.2022 - 01.2023
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Nursing- Current
Chamberlain University
Jefferson, LAPhlebotomy Certificate
07.2023
High School Diploma -
Homewood-Flossmoor High School
Flossmoor, IL05.2021
Skills
- Record Management
- Guest Engagement
- Safe Handling
- Data Entry
- Problem Solving
- Concise Delivery
Timeline
Volunteer
Front Desk Receptionist
06.2023 - Current
Server
Bianca's Italian Restaurant
01.2023 - Current
Server
Steak N Shake
01.2022 - 01.2023
Nursing- Current
Chamberlain University
Phlebotomy Certificate
High School Diploma -
Homewood-Flossmoor High School
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