Isis Ashby
Wilson,NC
Summary
Dependable professional with strong customer service skills. Experienced in problem-solving and team collaboration. Ready to enhance customer satisfaction and support operational goals. Analytical professional with a background in customer service and project management. Known for dependable task prioritization and effective communication, contributing to improved team performance and customer engagement. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Circle K
Circle K Stores Inc.
Durham, North Carolina
11.2024 - 02.2025
- Delivered exceptional service to customers through in-person interactions and phone communication.
- Addressed customer inquiries and fulfilled requests to enhance satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Managed inventory and supplies to ensure materials were available when needed.
Kfc
Yum Brands Inc
Wilson, North Carolina
04.2023 - 08.2023
- Increased customer satisfaction by solving problems with informed and amicable support
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
Harris Teeter
Kroger Co, Inc
Wilson, North Carolina
11.2021 - 01.2022
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Science - Engineering Physics
North Carolina Central University
Durham, North Carolina, NC05-2028
High School Diploma -
E.T Beddingfield
Wilson, NC06-2023
Skills
- Data analysis
- Project management
- Technical writing
- Customer service
- Team collaboration
- Problem solving
- Critical thinking
- Dependable and responsible
- Project planning
- Task prioritization
- Analytical
- Analytical thinking
- Supervision and leadership
- Calm under pressure
- Microsoft Word
- Multitasking
- Collaboration
- Recordkeeping
Timeline
Circle K
Circle K Stores Inc.
11.2024 - 02.2025
Kfc
Yum Brands Inc
04.2023 - 08.2023
Harris Teeter
Kroger Co, Inc
11.2021 - 01.2022
Bachelor of Science - Engineering Physics
North Carolina Central University
High School Diploma -
E.T Beddingfield