Isis Castillo
Corona,CA
Summary
Strong client service and problem-solving expertise. Strong interpersonal relationship skills. Ability to establish and maintain excellent rapport with clients and staff. Highly motivated, detail-oriented, stable and dependable. Pleasant and outgoing personality. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
21
21
years of professional experience
Work History
Bedside RN
UCI Medical Center
01.2004 - 07.2024
- Caregiver: promote, restore, and maintain patient health via collaboration with healthcare team
- Advocate: assist patient and family with understanding healthcare needs, interpretation of information from other healthcare providers to make informed decisions
- Educator: provide knowledge of health-promoting activities, disease-related conditions, and specific treatments
- Coordinator: coordinate patient care plan with healthcare providers, assess patient needs at discharge, and provide patient with community resource information
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
RN Pre/Post Operation Recovery Unit
Tustin Medical Center
01.2006 - 01.2007
- Caregiver: prepared patients for surgery, including cleansing and bathing, paperwork, and pre-op medications
- Educator: provided pre-and-post operation knowledge of health-promoting activities, disease-related conditions, and specific treatments
- Coordinator: coordinated patient follow-up plans with health care providers and assessed patient needs at discharge
Education
B.S. Degree in Nursing -
CSU Dominguez Hills
Carson, CA01.2012
A.S. Degree in Nursing - Nursing
Santa Ana College
Santa Ana, CA01.2003
A.A. Degree in Liberal Arts -
Rancho Santiago Community College
Santa Ana, CA01.1999
Skills
- ACLS
- EKG
- Pre/Post Operation experience
- Bilingual
- Health Promotion
- Basic Life Support
- Geriatric Care
- Compassion and Empathy
- Clinical judgment
- Quality Improvement
Awards
- Daisy Award - 2018
- Daisy Award - 2019
Languages
Spanish
Professional Working
Timeline
RN Pre/Post Operation Recovery Unit
Tustin Medical Center
01.2006 - 01.2007
Bedside RN
UCI Medical Center
01.2004 - 07.2024
B.S. Degree in Nursing -
CSU Dominguez Hills
A.S. Degree in Nursing - Nursing
Santa Ana College
A.A. Degree in Liberal Arts -
Rancho Santiago Community College
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