Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isis Cayenne-Peters

Isis Cayenne-Peters

Charlotte,NC

Summary

I am an experienced and hard-working individual with drive, dedication, respect, integrity and efficiency as some of my core values. I have over 4 years experience in both the Administrative and Special Education Department, which birthed a hands-on ambitious professional committed and ready to serve and positively impact the community.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Tru By Hilton
Farmville, Virginia
11.2023 - 07.2024
  • Verified accuracy of room rates and other charges during check-in process.
  • Collaborated with colleagues to ensure smooth operations of front desk area.
  • Answered phones, responded to inquiries, and took messages.
  • Processed payments accurately and efficiently.
  • Efficiently used PEP system to achieve daily tasks.
  • Kept accurate records of guest transactions.
  • Assisted with check-in and check-out procedures for guests.
  • Computed bills, collected payments and made change for guests.
  • Stayed current on promotions, discounts, packages, and offers available at the hotel.

Paraeducator, Special Education

Prince Edward County Middle School
Farmville, VA
08.2023 - 06.2024
  • Maintained attendance records and documented class activity.
  • Prepared handouts, study materials and other teaching aids.
  • Monitored student needs and supported mobility-restricted students.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Maintained accurate records of student attendance, grades, assessments and other relevant information according to district requirements.
  • Set up and assisted with audiovisual equipment operation.

Admin Assistant/Special Education Paraprofessional

The Riverview School @311 & @315
Queens, NY
09.2019 - 02.2023
  • Daily communication to and from the Payroll Dept. to Staff & Student Attendance Dept.
  • Maintaining and filing all student and staff information; medical forms; allergy lists etc., Communicated announcements from School Director and Admin to staff, Daily communication with parents and other school supported staff via phone or email/fax, Used MS Excel and OSIS to keep record of student attendance and absences.
  • Worked closely with site School Director & Asst Principal with all school related assignments, Assisted School Director with scheduling meetings, new enrollments, appointments and updated all school event calendars
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Answered incoming calls, responded to emails, faxes and other inquiries head office, officials and parents.
  • Created agendas for meetings, took meeting minutes, distributed notes to attendees afterwards.
  • Proofread documents prior to distribution to ensure accuracy of content.

Education

Human Services -

LaGuardia Community College
03.2017

High School Diploma -

Lovejoy High School
08.2009

Skills

  • Data Entry
  • Data Collection
  • Teacher Assistance
  • Customer Relations
  • Computer Proficiency
  • Document Control
  • Administrative Support
  • Client Relations
  • Clerical Support

Certification

  • Empire Beauty School, New York, NY, NY, 06/01/13, 03/01/14
  • D.A.S.A, Dignity for all Students Act, 12/01/19, 2019
  • New York State Teachers Assistant LV 1, 02/01/20, 2020
  • School Violence Prevention and Intervention, 12/01/19, 2019
  • Identify and Report Child Abuse and Maltreatment, 2019, 2019

Timeline

Front Desk Agent

Tru By Hilton
11.2023 - 07.2024

Paraeducator, Special Education

Prince Edward County Middle School
08.2023 - 06.2024

Admin Assistant/Special Education Paraprofessional

The Riverview School @311 & @315
09.2019 - 02.2023

Human Services -

LaGuardia Community College

High School Diploma -

Lovejoy High School

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Isis Cayenne-Peters