Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isis Garza

Houston

Summary


Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

14
14
years of professional experience

Work History

Administrative Assistant II

Guidant Global (Bartech)
03.2022 - Current
  • Administrative support to Maintenance Managers
  • Oversee day-to-day office activities, ensuring a smooth workflow
  • Coordinate with vendors to ensure a timely supply of office materials
  • Accurately track employee work hours, vacation, and leaves
  • Organize digital and physical files to enhance information retrieval
  • Utilize advanced skills in SAP for accurate input of employee work hours
  • Prepared comprehensive job packages for the next workday
  • Organize dedicated events for employees, including business lunches and recognition events, fostering a positive workplace culture
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Document Control

BrandSafway
12.2018 - 03.2022
  • Implemented and maintained an organized document control system to ensure efficient storage, retrieval, and tracking of documents
  • Established protocols for document version control to prevent errors and discrepancies
  • Collaborated with cross-functional teams to address discrepancies and implement corrective actions
  • Facilitated communication between departments by ensuring timely distribution of updated documents
  • Ensured compliance with industry regulations and standards by maintaining accurate and up-to-date records

Event Cashier

Aramark
02.2011 - 06.2015
  • Processed customer transactions accurately and efficiently using a point-of-sale (POS) system
  • Maintained a balanced cash drawer and resolved discrepancies promptly
  • Provided excellent customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience
  • Handled orders, including accepting payments, issuing receipts, and ensuring correct change
  • Maintained elevated levels of accuracy in cash handling and transaction processing
  • Checked and verified the authenticity of currency and payment methods
  • Monitored and reported low stock levels to management, contributing to effective inventory management

Tax Preparer

Liberty Tax Service
12.2013 - 04.2014
  • Conducted in-depth consultations with clients to gather relevant financial information for accurate tax filings
  • Provided clear explanations of tax processes and identified potential deductions to optimize clients' returns
  • Stay abreast of changes in tax laws and regulations to ensure compliance and provide up-to-date advice
  • Prepared and filed various tax forms, including individual, business, and specialty forms (e.g., Schedule C, Schedule E)
  • Ensured accuracy and completeness of tax returns, minimizing errors, and reducing the likelihood of audits
  • Maintained open and transparent communication with clients throughout the tax preparation process
  • Successfully met and adhered to tax filing deadlines, ensuring clients avoided penalties
  • Implemented time management strategies to handle peak tax season workload effectively

Education

Bachelor of Business Administration -

Lamar University
Beaumont, Tx
02.2025

Associates of Arts - General Studies

San Jacinto College
Houston, Tx
05.2021

GED -

Harris County Department of Education
Houston, Tx
06.2012

Skills

  • Organizational Skills
  • Communication
  • Compliance and Recordkeeping
  • Attention to Detail
  • Team Collaboration
  • Time Management
  • Microsoft Office Suite
  • Data Entry (SAP)
  • Office Management
  • Customer service
  • Document control proficiency
  • Customer assistance

Timeline

Administrative Assistant II

Guidant Global (Bartech)
03.2022 - Current

Document Control

BrandSafway
12.2018 - 03.2022

Tax Preparer

Liberty Tax Service
12.2013 - 04.2014

Event Cashier

Aramark
02.2011 - 06.2015

Associates of Arts - General Studies

San Jacinto College

GED -

Harris County Department of Education

Bachelor of Business Administration -

Lamar University

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Isis Garza