Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isis Grisby

Smyrna,GA

Summary

I always have high energy with a smile on my face, I work efficiently and with a purpose, as well as being a fast learner. I adapt well to change, and I love to learn different strategies and solutions to any issues.

Overview

3
3
years of professional experience

Work History

IT Customer Support Associate

N/A
12.2018 - 10.2019
  • Answer inbound calls creating over 30 tickets per day documenting all issues and steps taken to help clients.
  • While working for Aarons as an intern we were scored on our ability to solve the problem at hand, and using the best information found in our knowledge base to help clients.

Computer Repair Technician

N/A
02.2017 - 11.2018


  • Inspected and diagnosed issues with equipment to determine appropriate solutions.
  • Reviewed and analyzed product history as necessary to determine economical repair feasibility and reliability.
  • Supported secure databases with confidential information to prevent privacy breaches.
  • Created training materials and procedures to maintain optimal functionality.

Education

Marietta High School
Marietta, GA
05-2019

Skills

    Detail oriented professional with good judgment time management, and a flexible schedule frequently praised as hardworking by my peers I can be relied upon to help your company achieve your goals

Timeline

IT Customer Support Associate

N/A
12.2018 - 10.2019

Computer Repair Technician

N/A
02.2017 - 11.2018

Marietta High School

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Isis Grisby