ISIS HAYES

Lancaster,CA

Summary

Detail-oriented and dependable professional with experience supporting corporate operations, front desk coordination, administrative documentation, and cross-functional communication. Proven ability to manage records, schedules, and customer-facing responsibilities in fast-paced environments. Tech-savvy, organized, and adaptable with a strong professional presence.

Overview

years of professional experience

Work History

Front Desk / Receptionist

Hilton Hotels & Resorts

04.2025 - Current

Support daily corporate hospitality operations at a high-volume front desk
Manage reservations, check-in/check-out, and professional phone communication
Process billing, authorizations, and required documentation accurately
Coordinate with housekeeping and management to ensure operational efficiency
Maintain organized records of arrivals, departures, and guest information

Site Lead / Program Leader

AVCUF

01.2024 - 12.2024

Acted as primary administrative contact for staff, parents, and faculty
Maintained compliance documentation, attendance records, and reports
Managed inquiries, scheduling concerns, and daily operational needs
Streamlined documentation processes to improve efficiency

Picker / Warehouse Associate

Michaels Distribution Center

04.2023 - 12.2023

Supported operations through accurate order fulfillment and inventory updates
Maintained data accuracy using warehouse management systems
Followed safety, quality, and organizational procedures

Education

Nursing Assistant Program -

Bell Healthcare Training School

General Studies -

Antelope Valley College

Skills

Corporate & Office Operations
Administrative & Clerical Support
Data Entry & Documentation
Scheduling & Coordination

Professional Phone & Email Communication
Microsoft Office & Google Workspace
Process Improvement
Confidential Information Handling

Timeline