Isis Hill
Commerce City ,Co
Summary
Versatile and results-driven professional with a proven track record at Safeway, enhancing customer satisfaction and streamlining operations. Excelled in multitasking and fostering interpersonal relationships, significantly improving team efficiency and service delivery. Skilled in POS system operation and maintaining high standards of cleanliness, consistently achieving goals under pressure.
Overview
2025
2025
years of professional experience
Work History
Head Carhop
Sonic Inc
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Manager
Safeway
01.2024 - Current
- Coordinated recruitment efforts to attract top talent.
- Implemented training programs for enhanced employee skills.
- Streamlined communication processes to foster transparency among departments.
- Managed budgets for various departmental initiatives.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cashier
Loaf 'N Jug Corporate Office
06.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Caesys Gas Station
12.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Ulysses High
Ulysses, KS05.2022
Skills
- Good communication
- Flexible schedule
- Strong work ethic
- Cleaning and sanitizing
- Guest satisfaction
- Phone etiquette
- Memory retention
- Cleanliness
- POS system operation
- Payment processing
- Interpersonal relationships
- Friendly attitude
- Excellent customer service
- Fast and efficient
- Willing to learn
- Quick learner
- Teamwork and collaboration
- Customer service
- Works Well Under Pressure
- Goal oriented
- Effective multitasking
- Flexibility
Languages
Spanish
Native or Bilingual
Timeline
Manager
Safeway
01.2024 - Current
Cashier
Loaf 'N Jug Corporate Office
06.2023 - 10.2023
Cashier
Caesys Gas Station
12.2021 - 08.2022
Head Carhop
Sonic Inc
High School Diploma -
Ulysses High
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