Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
BusinessDevelopmentManager
Isis Meadows

Isis Meadows

Waukegan,IL

Summary

Customer service professional experienced in identifying and selling products, based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. With delivering a quality customer checkout experience in a quick, friendly, and professional way. I'm skilled in inventory management, schedule coordination, manage schedules, team leadership, handling materials ,training and mentoring. I am great at staff development, worker training and experienced in store opening and closing. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience

Work History

Fulfillment Team Member

Target
11.2022 - 12.2022
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Loaded and unloaded orders at customer's homes or locations.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.

Sales Associate Specialist

Floor & Decor
12.2019 - 10.2022
  • Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
  • Greeted customers and helped with product questions, selections and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Operated POS cash register, handling an average of 60 or more transactions on average daily
  • Solved complaints by customers and issued credits for returned merchandise
  • Returned non-purchased products to shelves and performed general merchandising functions
  • Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items
  • Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase
  • Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations
  • Engaged customers and built connections using a positive, upbeat attitude
  • Stayed on top of policy changes and promotions to be able to serve customers with current information
  • Checked prices on request of customer or when products cannot be properly scanned
  • Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs
  • Opened up and operated cash register to relieve long lines at peak shopping times
  • Helped management solve customer concerns with proactive approaches based on retail knowledge.
  • Worked flexible schedule and extra shifts to meet business needs.

Kit Assembler

Abbott Laboratories Limited
01.2021 - 06.2021
  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
  • Verified part numbers and placed parts in appropriate shipping containers.
  • Maintained counts and lifts, shifts and stocks materials and parts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Store Protection Specialist

DD's Discount
03.2020 - 01.2021
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Sales Associate

Burlington
11.2019 - 03.2020
  • Consulted with customers to understand their desires and suggest the best products to meet their needs
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Returned non-purchased products to shelves and performed general merchandising functions
  • Verified prices and calculated totals using scanners and point of sale (POS) systems
  • Operated POS cash register, handling an average of 70 or more transactions on average daily.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.

Cashier

Speedway Gas Station
05.2019 - 11.2019
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Maintained inventory of all saleable items.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Collected gas and amenity payments based on customer orders.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting and stocking merchandise.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Lead

Six Flags Great America
03.2017 - 11.2018
  • Obtained highest department quality ratings by inspecting materials and adjusting production to maintain compliance with product specifications
  • Reported safety issues to prevent accidents and to avoid unnecessary delay
  • Handled any guest concerns and complaints in a timely fashion
  • Weekly inventory orders for unit to run efficiency
  • Monitored employees to make sure job was accordingly done.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Compiled records of food use and expenditures to track supply inventory and costs.
  • Cooked specific quantity of food items based on projection and menu items.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

Waukegan High School
Waukegan, IL
05.2019

Skills

  • Warehouse Fulfillment
  • Labeling and Boxing
  • Price Verifications
  • Food Preparation
  • Customer Service
  • Retail Metrics and Goals
  • Sales Presentation
  • Staff Supervision
  • POS System Operations
  • Excellent Written and Verbal Communication
  • Upbeat and Outgoing Attitude
  • Cash Counting
  • Prioritizing Orders

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

You Miss 100% of the Shots You Don't Take.
Wayne Gretzky

Timeline

Fulfillment Team Member

Target
11.2022 - 12.2022

Kit Assembler

Abbott Laboratories Limited
01.2021 - 06.2021

Store Protection Specialist

DD's Discount
03.2020 - 01.2021

Sales Associate Specialist

Floor & Decor
12.2019 - 10.2022

Sales Associate

Burlington
11.2019 - 03.2020

Cashier

Speedway Gas Station
05.2019 - 11.2019

Lead

Six Flags Great America
03.2017 - 11.2018

High School Diploma -

Waukegan High School

Similar Profiles

CREATE PROFILE
Isis Meadows