Isis Melero
Clint,TX
Summary
Self-motivated individual recognized for exemplary customer service talents and cash handling accuracy. Expertise in merchandising and stocking and loss prevention. Professional worker with experience in ensuring smooth operations and meticulous attention to detail. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in handling and organizing packages, maintaining clean and safe environments, and providing excellent customer service. Known for positive attitude, strong work ethic, and effective communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Porter
Deployed Services
02.2024 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Increased workplace safety by immediately reporting potential hazards.
- Help upper management with Supervisor/team Lead duties as needed. Helping with taking over different zones, filling out all the paper work needed and assisting over 16-20 employees every day. Making sure the area was well stocked, clean, and ready for the next shift.
Waitress
Los corajudos del Gordo
10.2023 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Sales Clerk/Cashier
Delek US
04.2023 - 09.2023
- Greeted customers and responded to inquiries in a professional manner.
- Responded to customer questions about products and services.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Processed payments and bagged items for customer check out.
- Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
- Assessed floor displays to restock merchandise.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Updated pricing and sales signs to promote merchandise.
- Balanced cash drawer at the end of each shift using appropriate methods of verification such as counting money or comparing receipts against daily totals.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Supported customers by phone regarding store operations, products, promotions and orders.
- Identified and quickly handled spill clean-up.
Bakery
San Eli Supermarket
09.2021 - 11.2021
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
Education
High School Diploma -
El Paso Academy East
TX05-2023
Skills
- Menu Knowledge
- Team Motivation
- Salesmanship
- Product Merchandising
- Suggestive Selling
- Cash Register Operation
- Organization
- Cash Handling
- Client Service
- Sales Closing
- Customer Service
- Sales Development
- Customer Needs Assessment
- Team Lead experience
- Strong Work Ethic
- Problem-Solving
- Clean Driving Record
- Valid Driver's License
- Safety awareness
- Punctual and Dependable
- Team Collaboration
- Adaptable and Flexible
Certification
Food Handler Certification
Languages
Spanish
Native or Bilingual
Timeline
Porter
Deployed Services
02.2024 - Current
Waitress
Los corajudos del Gordo
10.2023 - 02.2024
Sales Clerk/Cashier
Delek US
04.2023 - 09.2023
Bakery
San Eli Supermarket
09.2021 - 11.2021
High School Diploma -
El Paso Academy East
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