Summary
Overview
Work History
Education
Skills
References
Timeline
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Isis Price

Atlanta,GA

Summary

Sales Associate with a passion for exceptional customer service and a drive to achieve maximum sales. Dedicated to supporting the team and building strong customer relationships. A persuasive and friendly individual who consistently surpasses performance standards and sales targets.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

260 Sample Sale
New York, NY
02.2024 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Resolved consumer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Rotated merchandise and displays to feature new products and promotions.

Sales Associate

NIKE Inc
New York, United States
11.2021 - 01.2024
  • Built the bond between consumer and brand by providing superior service and adapted brand stories to the retail setting
  • Boosted sales by educating clients on merchandise, events and upcoming promotions
  • Utilized customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drove sales
  • Maintained knowledge of various store departments, operated cash register for regular transactions, performed shipping and receiving duties, stocked the floor and built visual displays when necessary
  • Assisted Leads, Senior Associates, and Managers in training entry level sales associates

Sales Specialist

Urban Outfitters
New York, United States
02.2018 - 06.2020
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
  • Used product knowledge to suggest items to match client needs
  • Consistently met established sales goals while providing exceptional customer service
  • Assisted in training new staff members on company policies and procedures related to sales operations

Styling Assistant

Bloomingdales
New York, United States
05.2016 - 09.2018
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
  • Calculated pricing, applied discounts and collected payments to process transactions

Sales Associate

Finish Line
New York, United States
01.2016 - 07.2017
  • Greeted customers and provided exceptional customer service
  • Assisted customers with product selection, sizing and styling
  • Upsold additional items based on customer interests and needs
  • Organized stockroom shelves according to size, color or style
  • Assisted teammates with sales-processing tasks to meet daily sales goals

Education

High School Diploma -

Democracy Prep Charter School
New York, NY
06.2013

Skills

  • Ability To Work In A Team
  • Employee Scheduling
  • Inventory Control
  • Leadership
  • Effective Time Management
  • Customer Service
  • Communication Skills
  • Retail Merchandising

References

References available upon request.

Timeline

Assistant Store Manager

260 Sample Sale
02.2024 - Current

Sales Associate

NIKE Inc
11.2021 - 01.2024

Sales Specialist

Urban Outfitters
02.2018 - 06.2020

Styling Assistant

Bloomingdales
05.2016 - 09.2018

Sales Associate

Finish Line
01.2016 - 07.2017

High School Diploma -

Democracy Prep Charter School
Isis Price