Isis Sandoval
Houston
Summary
Hi, I'm Isis Sandoval. I recently graduated from the University of Houston with a Bachelor in Political Science and a minor in Communications. Over the past four years, I've developed strong communication, critical thinking, and problem solving skills through my experience as a server.
Interacting with diverse clientele has taught me to convey complex information clearly and handle challenges with attention to detail and professionalism.
I'm now excited to bring these skills into the legal field and am actively looking for opportunities as a Legal Assistant or within a law firm. I'd love to connect with others in the industry, learn more, and take the next step in my career!
Overview
5
5
years of professional experience
Work History
Server, Host
Guadalajara Mexican Grille
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host, ToGo Specialist, Server
GOODE COMPANY
02.2023 - 02.2024
- Greet, seat, and serve customers
- Take orders, relay to the kitchen, and deliver food promptly
- Process payments and ensure customer satisfaction
- Maintain cleanliness and collaborate with kitchen staff
- To-Go Specialist: Receive, process, and package takeout orders
- Communicate wait times and handle transactions
- Provide excellent customer service and upsell
- Host/Hostess: Greet, seat, and manage guest flow
- Answer phones, take reservations, and provide information
- Assist with table preparation and guest inquiries
- Ensure a tidy entrance area and thank guests for dining
Host, ToGo Specialist
Pappasito's Cantina
06.2021 - 06.2022
- Collect cash, and credit card payments, issue receipts to customers, deal with refunds as necessary
- Answer customer questions as they arise, maintain cash control over the register drawer and verify amounts are correct
- Provide a positive customer experience with fair, friendly and courteous service, and welcome guests
Cashier
Torchy's tacos
09.2020 - 11.2020
- Collect cash, and credit card payments, issue receipts to customers, deal with refunds as necessary
- Answer customer questions as they arise, maintain cash control over the register drawer and verify amounts are correct
- Provide a positive customer experience with fair, friendly and courteous service, and welcome guests
Cashier
Baskin Robbins
08.2019 - 08.2020
- Greet guests and answer any questions
- Promote products and menu items
- Handle and process customer payments
- Issue receipts and refunds as necessary
- Handle and resolve customer complaints
- Maintain a clean and tidy counter area
- Restock items needed for counter area
- Collect cash, and credit card payments, issue receipts to customers, deal with refunds as necessary
- Answer customer questions, maintain cash control over the register drawer and verify amounts are correct
- Provide a positive customer experience with fair, friendly and courteous service, and welcome guests
ToGo Specialist
B.B Italia
10.2019 - 02.2020
- Collect cash, and credit card payments, issue receipts to customers, deal with refunds as necessary
- Answer customer questions, maintain cash control over the register drawer and verify amounts are correct
- Taking orders and catering orders over the phone as well as in person
- Preparing orders and organizing them into bags
- Making sure everything is in the bag and checking off items as placed in bags
Education
Bachelor of Science - Political Science
University of Houston
4300 University Drive12.2024
High School -
Stratford High School
14555 Fern Dr05.2020
Skills
- Communication
- Teamwork
- Leadership
- Problem solving
- Adaptability
- Collaboration
- Active listening
- Accounting
- Customer service
- Management
- Creativity
- Strong work ethic
- Exceptional customer service
- Guest engagement
Awards
- Food Handlers certificate, 2023
- TABC certificate, 2023
Languages
Spanish
Native or Bilingual
Timeline
Server, Host
Guadalajara Mexican Grille
05.2024 - Current
Host, ToGo Specialist, Server
GOODE COMPANY
02.2023 - 02.2024
Host, ToGo Specialist
Pappasito's Cantina
06.2021 - 06.2022
Cashier
Torchy's tacos
09.2020 - 11.2020
ToGo Specialist
B.B Italia
10.2019 - 02.2020
Cashier
Baskin Robbins
08.2019 - 08.2020
Bachelor of Science - Political Science
University of Houston
High School -
Stratford High School
Similar Profiles
Nahily PetersNahily Peters
Host at Guadalajara Hacienda And Guadalajara Mexican Bar & GrillHost at Guadalajara Hacienda And Guadalajara Mexican Bar & Grill
Rachel FragaRachel Fraga
Server at Guadalajara Mexican RestaurantServer at Guadalajara Mexican Restaurant
Danny CrewsDanny Crews
Labor at Guadalajara MexicanLabor at Guadalajara Mexican