Isis Washington

• As an One on One Asst. I provided support to the classroom with specific responsibility, supervision, care and instruction of special needs students.
• Assisted students when necessary for the purpose of attending to the student's care needs. Monitored student's in daily schedule. class work, toileting, medication, and feeding.
• Instructed students and supported understanding of work concepts
• Supported students by identifying and addressing specific concerns.
• Provided nurturing and appropriate environment.
• Kept children safe and secure at all times.
• Assisted students in development of social, communication and problem-solving skills.
• Delivered direct and supervised care.
• Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.

• Analyzed customer interactions to identify needs and provide resources to promote excellent service.
• Provided telephone reception for important and time-sensitive calls.
• Tendered change and receipts to customers and actively monitored self-checkout systems.
• Worked with customer service to resolve issues.
• Redeemed coupons and cross-sold products.
• Shared product knowledge with customers while making personal recommendations.
• Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
• Completed floor replenishment to guarantee size availability and promote customer satisfaction.
• Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.

Informed managers of issues with loss prevention and security.

• Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly. 
• Issued receipts for purchases and gifts.
• Packed and bagged products according to customer preferences.
• Maintained store areas in a neat and clean fashion for a professional appeal.
• Answered customer questions face-to-face or by phone. 
• Greeted customers with a smile and offered them immediate and enthusiastic service.
• Took payment for purchases by cash, credit, debit and personal check and provided the correct change. 

• Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods.
• Maintained highest standards of bakery product quality.
• Developed strategies to enhance catering and retail food service revenue and productivity goals.
• Expert in final plate preparation with authentic presentation.
• Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.

• Maintained store areas in a neat and clean fashion for a professional appeal.
• Blocked and faced all products on shelves and displays to meet company policies.
• Checked shelves, ensuring that they were always fully stocked.
• Properly disposed of debris and box packaging.
• Performed assigned projects and completed checklists in an efficient and accurate manner.
• Consulted with customers on the latest styles and trends.
• Maintained friendly and professional customer interactions.
• Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.