- Tech enthusiast, passionate about exploring the latest advancements and innovations.
- Reading
- Coding and Programming
- Team Sports
- Adventure Travel
- Youth Development Programs
- I enjoy helping others and giving back to the community.
Hi, I’m
ISKIL OLATUNJI
JONESBORO
Summary
Detail-oriented and highly organized Import and Export Coordinator with eight years of experience in international logistics, supply chain management, and customs compliance. Skilled at coordinating shipments, managing documentation, and ensuring the timely delivery of goods while adhering to global trade regulations. Proficient in handling import/export documentation, including bills of lading, commercial invoices, and certificates of origin. Experienced in collaborating with freight forwarders, customs brokers, and regulatory agencies to streamline processes and minimize delays. Possesses strong problem-solving abilities, excellent communication skills, and a commitment to efficiency and cost-effectiveness in global trade operations.
Overview
11
years of professional experience
1
Certification
Work History
Swissport Cargo Services
Import and Export Coordinator
04.2023 - Current
Job overview
- Serve as the primary point of contact for the airline, assisting over 50 assigned customers with prompt, accurate service that consistently exceeds expectations and sustains a 99% customer satisfaction rate.
- Oversee an average of 500 import and export shipments per month, ensuring full compliance with customs regulations and maintaining seamless, accurate documentation across all logistics operations.
- Coordinate with internal teams, brokers, and customers to proactively monitor shipment statuses and resolve customs clearance or documentation issues, achieving a 99% resolution rate within 24 hours while minimizing disruptions to customer operations.
- Foster effective communication with freight forwarders, customs brokers, and regulatory agencies, including CBP and FDA, to streamline cargo movement, ensure compliance, and expedite clearance processes.
- Lead team coordination on company policies for terminal handling charges, cargo screening, inventory management, and special cargo storage, driving a 20% increase in performance and operational efficiency.
American Airsea Cargo LLC
Assistant Operations Manager
09.2018 - 02.2023
Job overview
- Optimized shipment management, ensuring timely and accurate distribution of import and export shipments while demonstrating attention to detail and reliability, enhancing customer service and client satisfaction.
- Collaborated with the marketing team to engage over 200 Nigerian clients in Georgia, promoting international express shipping (3-5 day delivery to Nigeria) and boosting customer satisfaction. This initiative led to increased repeat business and revenue, showcasing my ability to identify opportunities, build relationships, and drive sales growth.
- Partnered with cross-functional teams across multiple time zones to efficiently manage shipment tracking and resolve customer concerns, ensuring clear communication and strengthening customer trust—key skills for success in managing client accounts and driving sales.
- Coordinated export shipments by preparing essential shipping documents (e.g., air waybills, commercial invoices, bills of lading) and ensuring compliance with international regulations, demonstrating strong problem-solving skills and effective management of complex transactions.
- Inspected 500+ shipments monthly, ensuring proper packaging and compliance with safety regulations for fragile and hazardous materials, strengthening client relationships and delivering reliable logistics solutions.
Afobaje Group of Companies
Business Development Specialist
10.2014 - 12.2015
Job overview
- Played a pivotal role in the successful launch of the company in 2014, contributing to a 15% increase in market share within the first year and establishing a strong foundation for long-term sales growth.
- Actively participated in regular training to stay updated on product knowledge, industry trends, and advanced sales techniques, ensuring exceptional customer engagement and performance.
- Provided insightful feedback to management on customer preferences and market trends, directly influencing future purchasing decisions and strategic direction.
- Performed regular competitor analysis to identify opportunities for enhancing product offerings and optimizing pricing strategies, maintaining a sustained competitive edge.
- Contributed to the creation of promotional materials for seasonal campaigns, contributing to a 15% increase in sales during peak periods and significantly boosting overall revenue.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Western Kentucky UniversityBowling Green, KY
Master of Arts from Organizational Leadership
05-2018
Crecent University, AbeokutaNigeria
Bachelor of Science from Banking And Finance
10-2014
Skills
- Cargo Operations
- Customs Brokerage
- Organizational growth
- Negotiation techniques
- Import Compliance
- ACE and ABI proficiency
- Cargospot proficiency
- Hazmat and international shipping
- Interpersonal skills
- Inventory Planning & Control
- Task prioritization
- Detail and results oriented
- Teamwork and collaboration
Certification
Awarded Best Graduating Student, Banking and Finance Department.
CargoWise Certified Operator.
Multi Cloud Solution Architect and Devops Engineer in view
Interests
Timeline
Import and Export Coordinator
Swissport Cargo Services
04.2023 - Current
Assistant Operations Manager
American Airsea Cargo LLC
09.2018 - 02.2023
Business Development Specialist
Afobaje Group of Companies
10.2014 - 12.2015
Western Kentucky University
Master of Arts from Organizational Leadership
Crecent University, Abeokuta
Bachelor of Science from Banking And Finance
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