Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Isla Clair

Mt. Pleasant,SC

Summary

I have over 5 years of experience within the customer service industry. I am skilled with communication, providing customers with quality service, performing administrative tasks, and using office technology. I am positive, I have strong work ethic, I work well under pressure, and I work efficiently in both a team and solo.

Overview

5
5
years of professional experience

Work History

Receptionist

Starling Chevrolet
Mount Pleasant, SC
07.2022 - Current
  • Greets customers and provides them with assistance.
  • Answers phone calls, transfers them to the appropriate department or personnel, and takes messages when necessary.
  • Keeps track of salespeople signing out for gas by logging the name of the salesperson, the date, the purpose of getting gas, the vehicle stock number, and the starting and ending numbers of the fuel meter in a Google Sheets spreadsheet.
  • Creates deal jackets for salespeople to fill out customer information and store customer paperwork in.
  • Files service paperwork and logs them in a Google Sheets spreadsheet.
  • Files invoices for the accounting office.
  • Performs opening tasks in the morning, such as refilling the complimentary water bottle fridge, making popcorn for customers, turning on all lights, and unlocking the doors.
  • Laminates temporary license plates and registration cards for sales customers.
  • Packages and sends out mail.
  • Checks the mailbox daily and brings the mail to personnel.
  • Orders meals for the sales team on Saturdays.

Sales Associate

TJX Companies
Norwood, MA
10.2019 - 12.2021
  • Restocked clothing and merchandise.
  • Organized clothing racks and merchandise shelves.
  • Created price tags and stickers for clothing and merchandise.
  • Marked down damaged items and clearance items.
  • Greeted customers and provided them with assistance.
  • Processed sales and returns transactions.
  • Informed customers of the TJX rewards credit card benefits and processed credit card applications.
  • Counted people entering and leaving the store during the COVID-19 pandemic.

Education

Associate of Applied Science - Paralegal Studies

Trident Technical College
Charleston, SC
05-2025

Skills

  • Telephone skills
  • Customer service skills
  • Working in a team
  • Working solo
  • Call redirection
  • Data entry
  • Using office technology
  • Positive and professional attitude
  • Document management
  • Performing administrative duties

Accomplishments

  • Graduated from TEC Connections Academy in 2021 on the honors roll list.
  • Named to the Dean's List at Trident Technical College for my academic performance during the Fall 2024 Semester.

References

References available upon request.

Timeline

Receptionist

Starling Chevrolet
07.2022 - Current

Sales Associate

TJX Companies
10.2019 - 12.2021

Associate of Applied Science - Paralegal Studies

Trident Technical College

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Isla Clair