Islamyate Ferima Salami
Brooklyn,New York
Summary
Seeking a receptionist position where I can utilize my strong communication skills, organizational abilities, and customer service experience to create a welcoming and efficient front desk environment.
Overview
7
7
years of professional experience
Work History
Delivery Station Worker
Amazon
Hawthorne, New York
11.2024 - Current
- Receive and scan incoming packages•
- Sort and organize packages based on delivery routes
- Load packages onto delivery vehicles
- Use handheld scanners and other tools for tracking
- Follow safety guidelines and workplace procedures
- Maintain a clean and organized work environment
- Work in a fast-paced setting with strict deadlines
Bather
PetSmart
Cheektowaga, NY
05.2023 - 05.2024
- Delivered excellent customer service by addressing client concerns and questions in a professional manner
- Assisted customers with product information and ensured timely service, leading to a high level of customer satisfaction
- Handled customer complaints and provided appropriate solutions, demonstrating problem-solving skills.
Package Handler
Amazon
Lancaster, NY
10.2022 - 04.2023
- Sorted, scanned, and loaded packages onto delivery vehicles in a fast-paced warehouse environment, ensuring accuracy and efficiency
- Lifted and moved packages weighing up to 65 pounds, maintaining proper lifting techniques to ensure safety
- Worked collaboratively with team members to meet daily processing and delivery goals, often exceeding performance expectations
- Monitored and reported any damaged or mislabeled packages to ensure timely resolution and minimal disruption to the workflow
- Maintained a clean, organized, and safe work area, adhering to company safety guidelines and protocols
- Assisted in the loading and unloading of trucks, using equipment such as conveyor belts, forklifts (if certified), and dollies to move packages efficiently.
Cashier
Whole Foods
Brooklyn, NY
10.2021 - 08.2022
- Assisted customers in selecting products and provided personalized recommendations based on their needs
- Maintained a clean and organized work environment, ensuring the store was visually appealing to customers
- Operated the cash register, processed payments, and handled returns in a courteous and efficient manner.
Residential Assistant
Stoneleigh Burnham School
Greenfield, Massachusetts
08.2018 - 05.2019
- Provided guidance and support to new students, helping them transition to college life and navigate academic and social challenges
- Acted as a point of contact for students in need of advice, offering mentorship and emotional support
- Coordinated group activities and events to foster a sense of community and encourage participation
- Assisted in the coordination and facilitation of group activities for at-risk youth
- Provided emotional support to individuals dealing with personal challenges, referring them to appropriate resources when necessary.
Education
Bachelor of Arts in Psychology -
University at Buffalo
Buffalo, New York05-2026
High School Diploma -
Stoneleigh Burnham School
Greenfield, Massachusetts01.2019
Skills
- Communication
- Problem-Solving
- Empathy
- Teamwork
- Organizational Skills
- Conflict Resolution
- Leadership
- Cleanliness and sanitation
Coursework
- Introduction to Psychology
- Social Psychology
- Cognitive Psychology
- Biopsychology/Neuroscience
- Introduction to Law Torts and Liability
Languages
French
Professional
English
Full Professional
References
References available upon request.
Timeline
Delivery Station Worker
Amazon
11.2024 - Current
Bather
PetSmart
05.2023 - 05.2024
Package Handler
Amazon
10.2022 - 04.2023
Cashier
Whole Foods
10.2021 - 08.2022
Residential Assistant
Stoneleigh Burnham School
08.2018 - 05.2019
Bachelor of Arts in Psychology -
University at Buffalo
High School Diploma -
Stoneleigh Burnham School