Islen Sosa Romero
Las Vegas,NV
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
10
10
years of professional experience
Work History
Kitchen Cook
Villa Santa Maria
Guantanamo, Cuba
01.2022 - 12.2023
- Conducted regular maintenance checks on kitchen appliances to ensure safety.
- Managed simultaneous cooking tasks to ensure all dishes were completed at the right time.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Implemented food safety and handling procedures to comply with health and safety standards.
- Cooked meats, fish, vegetables and other foods according to recipes or customer's orders.
- Executed proper techniques when preparing menu item ingredients.
- Inspected all dishes before they were served to ensure quality control standards were met.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
- Controlled food waste by efficiently planning meal portions and utilizing leftovers.
- Prepared salads, appetizers and cold dishes according to recipes.
- Ensured that all dishes were prepared quickly while still maintaining high quality standards.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Chopped vegetables and seasoned meats and fish in preparation for grilling, sautéing and braising.
- Assisted in menu planning and pricing based on seasonal availability of ingredients.
- Checked temperatures of ovens, grills, fryers and other cooking equipment.
- Provided exceptional attention to detail in garnishing and presenting dishes.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
Utility Porter
Villa Santa Maria
Guantanamo, Cuba
03.2017 - 10.2019
- Followed safety processes for all manual and electric cleaning equipment.
- Set-up tables chairs for events according to customer specifications.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Maintained cleanliness of facility by sweeping, mopping, and vacuuming floors, washing windows, and emptying trash receptacles.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Stocked janitorial closets with supplies including cleaning chemicals, paper products, mops, brooms and vacuum cleaners.
- Dusted furniture, machines or equipment.
- Reported any maintenance issues promptly to supervisor for resolution.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Assisted in maintaining safe working conditions throughout the building.
- Ensured that all equipment was handled carefully during use.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Cleaned up spills immediately using appropriate safety procedures.
- Provided excellent customer service by offering assistance when needed.
Housekeeper
Hotel Guantanamo
Guantanamo, Cuba
11.2013 - 12.2016
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Communicated with maintenance team on damages to repair.
- Interacted pleasantly with clients and guests when performing daily duties.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Sanitized all areas of the hotel lobby and public restrooms.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Observed proper use of chemicals when cleaning various surfaces.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported damage or theft of hotel property to management.
- Provided information about hotel services upon request from guests.
- Changed bed linens and towels, tidied up rooms.
- Communicated with customers about requests for additional supplies or cleaning services.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Disinfected telephones, light switches and other frequently touched objects.
- Returned rooms to occupant-ready status to satisfy future guests.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Education
Associate of Science - Talabalteria
Tecnico Medio: Calzado Y Talabalteria
Cuba07-2013
High School Diploma -
Rafael Freire Torres
Cuba07-2011
Skills
- Dish preparation
- Safe food handling
- Cutting and slicing techniques
- Ingredient pairing
- Poaching methods
- Cook training
- Customer service
- Quality assurance and control
- Multitasking capacity
- Cleaning and sanitizing
Timeline
Kitchen Cook
Villa Santa Maria
01.2022 - 12.2023
Utility Porter
Villa Santa Maria
03.2017 - 10.2019
Housekeeper
Hotel Guantanamo
11.2013 - 12.2016
Associate of Science - Talabalteria
Tecnico Medio: Calzado Y Talabalteria
High School Diploma -
Rafael Freire Torres
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