Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
References
Timeline
Generic

Isley Salais-Marquez

Salt Lake City,UT

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Director

Durango Bar
Salt Lake City, UT
09.2022 - 10.2023
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
  • Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.
  • Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Increased revenue by promoting additional products and assisting with beverage menu.

Server

La Costa Mexican Restaurant
Sandy, UT
03.2022 - 12.2022
  • Ensured customer satisfaction and handled customer complaints in a professional manner.
  • Maintained cleanliness of the restaurant, including dining room, kitchen, restrooms, and parking lot.
  • Assisted with training new servers on company policies and procedures as well as proper food handling techniques.
  • Resolved conflicts between customers or employees in a timely manner while following company guidelines for dispute resolution.
  • Coordinated special events such as private parties or large groups that required additional staffing needs.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Legal Assistant

1st Choice Money Center
Midvale, UT
01.2022 - 11.2022
  • Verified accuracy of data entered into spreadsheets, databases and other systems.
  • Organized and maintained files, both paper and electronic.
  • Prepared documents such as letters, memos, reports or presentations using Microsoft Office Suite applications.
  • Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
  • Maintained client confidentiality in all matters.
  • Assisted with document production and deposition preparation.
  • Organized exhibits for trial proceedings.
  • Proofread drafts of legal documents for accuracy in grammar and punctuation.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
  • Analyzed data related to cases for use in research or litigation purposes.
  • Updated databases with new information received from attorneys or clients.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Generated reports summarizing case progress for internal use.
  • Communicated with clients, employees and attorneys to update and inform about cases.

Education

Associate of Science - Marketing Management And Research

University of Utah
Salt Lake City, UT
05.2025

High School Diploma -

Riverton High School
Riverton, UT
06.2016

Skills

  • Data Entry
  • Bookkeeping
  • Office Management
  • Litigation Support
  • MS Office Proficient
  • Order and Request Filing
  • Data Management
  • Project Management
  • Administrative Assistance
  • Client Relations
  • Event Coordination
  • Staff Training
  • Performance Monitoring
  • Strategic Planning
  • Marketing and Sales Experience
  • Microsoft Office Certified

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Sips and Tips Certification
  • Microsoft Office Certification

Accomplishments

  • Promoted from Bartender, to Assistant Manager, to Managing Director
  • Elected as the president of my dormitories
  • Achieved a volunteering award for providing academic support to students with special needs
  • Consistently being recognized as the recipient of the employee of the month accolade.

References

References available upon request.

Timeline

Director

Durango Bar
09.2022 - 10.2023

Server

La Costa Mexican Restaurant
03.2022 - 12.2022

Legal Assistant

1st Choice Money Center
01.2022 - 11.2022

Associate of Science - Marketing Management And Research

University of Utah

High School Diploma -

Riverton High School

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Isley Salais-Marquez