Islombek Mamadaliev
Dover,NJ
Summary
Results-driven Project Associate with a strong history at Exclusive Home Services, skilled in Microsoft Office and effective client communications. Proven ability to boost project efficiency and enhance customer satisfaction through strategic organization and proactive problem-solving. Led quality assurance initiatives that significantly improved service delivery and operational standards. Career goals include further enhancing project management skills while driving operational excellence.
Overview
3
3
years of professional experience
Work History
Project Associate
Exclusive Home Services
Dover, NJ
03.2024 - Current
- Organized and maintained project documents and records, provided support to the project team, including scheduling meetings with customers, coordinating routes, and ordering supplies.
- Met schedule and deadlines by ensuring that work was completed efficiently.
- Assisted with coordination of daily activities for projects.
- Ensured that all safety regulations were followed while working onsite.
- Performed general maintenance duties such as power washing, window cleaning, and holiday lights installation.
- Performed tasks such as measuring, cutting, and preparing materials.
- Cleaned up job sites after completion of projects.
- Inspected tools and equipment for proper functioning prior to use.
- Identified opportunities for upselling additional products or services based on customer needs, and developed strong relationships with customers by providing personalized assistance and support.
Housekeeping Manager
Euro Plaza Hotel
, Istanbul, Turkey
09.2021 - 12.2022
- Performed quality control inspections for guest rooms and public areas.
- Resolved customer complaints in a timely manner.
- Monitored employees' work hours to ensure proper staffing levels were maintained at all times.
- Conducted regular meetings with housekeeping staff to discuss performance issues and established cleaning standards for all departments within the hotel property.
- Created training programs for new hires including orientation sessions on hotel policies and procedures.
- Ordered cleaning supplies, linens, chemicals, amenities. as needed.
- Managed team of employees, daily progress reports and overall project planning.
Education
Bachelor of Science - Agriculture Management And Marketing
Tashkent State Agrarian University
Andijan, UZB07-2020
Skills
- Software knowledge (Microsoft Office)
- Client communications and relations
- Report writing
- Adept in scheduling
- Multi-tasking skills
- Organization skills
- Employee evaluations
- Quality assurance and control
- Scheduling and planning
Languages
Uzbek
Native/ Bilingual
Russian
Professional
Turkish
Professional
Timeline
Project Associate
Exclusive Home Services
03.2024 - Current
Housekeeping Manager
Euro Plaza Hotel
09.2021 - 12.2022
Bachelor of Science - Agriculture Management And Marketing
Tashkent State Agrarian University
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