Ismaeel Ahmad
Briarwood,USA
Summary
Experienced with operational management and strategic planning to enhance business performance. Utilizes team leadership and resource optimization to drive success. Track record of implementing effective processes and fostering collaborative work environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
LiftBrand.Ai
01.2024 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
- Established key performance indicators for each department to track progress towards organizational goals effectively.
Manager of Operations
BrandnR
02.2022 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Worked with numerous brand ambassadors, acquiring 20 clients in one month.
- Managed all operational tasks while focusing on building and developing new teams.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Subregional Coordinator
Young Muslims
01.2023 - 12.2024
- Led and developed a team of coordinators and volunteers to organize and execute 45 community events, including food distributions and back-to-school programs.
- Consulted for YM, evaluating their processes and identifying key improvements. Built a new system that drove growth and accelerated development.
- Participated in a delegation visit to Capitol Hill, engaging in discussions with senators about hate crimes.
- Streamlined workflow processes for better resource allocation and task management.
- Managed nine Neighbor Nets across New York, fostering strong communication, teamwork, and leadership.
- Led YMNY social media, camping, and merchandise projects, forming teams to run these initiatives.
Data Entry and Operations Intern
ICNA Relief Organization
06.2023 - 08.2023
- Handled data entry for food pantries and supported various operations.
- Studied with senior staff to develop deep understanding of team processes and full operational activities.
- Conducted detailed market research to identify trends and inform strategic planning.
- Promoted a positive work environment by being proactive in addressing concerns, offering assistance, and maintaining open lines of communication with colleagues.
- Collaborated with other nonprofit organizations.
Chaplain
NY Chaplain Task Force
01.2022 - 01.2023
- Organized and attended community gatherings.
- Established connections with community leaders.
- Led programs such as worship, study, fellowship, and service opportunities.
Cashier and Customer Service
Rex Pharmacy
01.2019 - 05.2022
- Assisted customers with product inquiries, enhancing their shopping experience by providing accurate information.
- Improved customer satisfaction by maintaining a friendly and helpful demeanor during interactions.
Education
Operation Management Consulting - Consulting
Baruch College
Manhattan, NY05-2025
Skills
- Operations management
- Strategic planning
- Marketing
- Cross-functional team coordination
- Organizational development
- Quality control planning
- Human resources management
- Operations oversight
- Executive leadership
- Business administration
- Quality control planning
Certification
- Facebook Marketing Course by Kevin David, Focused on mastering Facebook Ads.
- Marketing Course by Sam Ovens, Comprehensive training on advanced marketing strategies.
Timeline
Chief Operating Officer
LiftBrand.Ai
01.2024 - Current
Data Entry and Operations Intern
ICNA Relief Organization
06.2023 - 08.2023
Subregional Coordinator
Young Muslims
01.2023 - 12.2024
Manager of Operations
BrandnR
02.2022 - Current
Chaplain
NY Chaplain Task Force
01.2022 - 01.2023
Cashier and Customer Service
Rex Pharmacy
01.2019 - 05.2022
Operation Management Consulting - Consulting
Baruch College
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