Ismael Aguirre
McAllen,TX
Summary
Dynamic and detail-oriented Material Handler with extensive experience at Imperial Logistics. Proven track record in optimizing warehouse operations and enhancing inventory accuracy. Skilled in forklift operation and committed to safety compliance. Recognized for a positive attitude and effective collaboration, driving team success and improving efficiency in material transport and shipping processes.
Overview
11
11
years of professional experience
Work History
Material Handler
Imperial Logistics
10.2024 - 11.2025
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Conducted inventory checks and maintained accurate stock levels to support operations.
- Packaged products for shipment, ensuring compliance with quality standards and safety regulations.
- Collaborated with team members to optimize loading processes and reduce turnaround times.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Used hand-held scanners and physical logs to accurately track item movements.
Receiving Lead
Arteriors Home
06.2019 - 10.2024
- Oversaw receiving operations to ensure accurate inventory management and timely processing of shipments.
- Trained and mentored team members on best practices for efficient warehouse procedures.
- Implemented process improvements that enhanced workflow and reduced receiving errors.
- Coordinated with suppliers to resolve discrepancies and streamline delivery schedules.
- Maintained compliance with safety regulations during all receiving activities and training sessions.
- Utilized inventory management systems to track incoming products and optimize storage solutions.
- Facilitated communication between departments to enhance collaboration on inventory needs and logistics planning.
- Trained new team members on company procedures, ensuring quick integration and productivity.
- Led a team of receivers, delegating tasks effectively to maintain smooth operations and meet deadlines.
- Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
- Reviewed purchase orders to verify accuracy, addressing any discrepancies before processing shipments.
- Developed performance metrics for employees in the receiving department and provided regular feedback based on these evaluations.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Drove forklifts, pallet jacks and other equipment to move materials.
Customer Service Representative
AutoZone
02.2016 - 06.2019
- Resolved customer inquiries through effective communication and active listening skills.
- Processed customer transactions accurately using point-of-sale systems.
- Assisted in training new staff on customer service protocols and company policies.
- Implemented strategies to enhance customer satisfaction and retention rates.
- Managed inventory levels, ensuring product availability for customers.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Shift Leader
Burger King
08.2014 - 02.2016
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance performance and customer service skills.
- Implemented efficiency improvements in workflow processes to reduce wait times during peak hours.
- Managed inventory control, minimizing waste through effective stock rotation techniques.
- Conducted performance evaluations, providing feedback to drive employee development and accountability.
- Trained new employees and delegated daily tasks and responsibilities.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Controlled food costs and managed inventory.
Education
High School Diploma -
Thomas Jefferson High School
Dallas, TX06-2014
No Degree - Automotive Technitian
Universal Technical Institute
Irving, TX06-2016
Skills
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Package handling
- Warehouse operations
- Attention to detail
- Shipping and receiving
- Materials handling and transport
- Customer service
- Equipment safety
- Forklift operation
- Warehouse safety
- Truck loading and unloading
- Pallet jack operation
- Forklift operations
- Clean background check
- Pick ticket orders
- Inventory management
- Hand trucks and dollies
- Pulling and staging
- Paperwork completion
- Load verification
- OSHA compliance
- PPE policy adherence
- Cycle counts
- POS systems
- Hand tool proficiency
- Barcode scanning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Material Handler
Imperial Logistics
10.2024 - 11.2025
Receiving Lead
Arteriors Home
06.2019 - 10.2024
Customer Service Representative
AutoZone
02.2016 - 06.2019
Shift Leader
Burger King
08.2014 - 02.2016
High School Diploma -
Thomas Jefferson High School
No Degree - Automotive Technitian
Universal Technical Institute