Dynamic professional with a versatile background in customer service and janitorial leadership. Recognized for strong adaptability and creativity, contributing to team success and operational efficiency. Eager to leverage expertise for enhanced service delivery and team development.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
Charlottesville, VA
12.2024 - 10.2025
Prepared high-quality beverages following standardized recipes and procedures.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
Operated espresso machines and other equipment efficiently to maximize productivity.
Maintained a clean and organized workspace for optimal productivity and safety.
Collaborated with team members to streamline operations during peak service hours.
Janitor Lead
Pritchard Sports & Entertainment Group
Charlottesville, VA
08.2018 - 09.2024
Maintained cleanliness and sanitation in high-traffic areas, ensuring safe environments for guests and staff.
Operated cleaning equipment, including floor scrubbers and pressure washers, to enhance facility presentation.
Coordinated waste disposal and recycling efforts, promoting environmental sustainability within the organization.
Trained new janitorial staff on protocols and safety procedures to ensure compliance with industry standards.
Assisted in inventory management of cleaning supplies, ensuring adequate stock levels for seamless operations.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.