Summary
Overview
Work History
Education
Skills
Timeline
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Ismael Claudio

Wheeling,IL

Summary

Dedicated professional with demonstrated strengths in customer service, time management, and tracking. Efficient in troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

7
7
years of professional experience

Work History

Vending Route Driver

Bimbo® Bakeries USA
07.2024 - Current
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Stayed up-to-date on industry trends and popular products to ensure a competitive edge over other vending services in the area.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Shift Manager

Walgreens
04.2018 - 05.2021
  • Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Vendor

Atlantis Valley Foods
05.2023 - 04.2024
  • Answered questions and assisted customers with item selection and location.
  • Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
  • Streamlined inventory management processes, leading to more efficient operation.
  • Negotiated favorable terms with suppliers, reducing costs for company.
  • Conducted regular audits of vending machines, identifying discrepancies in inventory counts or cash collections for resolution.

Delivery Courier

FedEx
06.2021 - 05.2023
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Adapted quickly to changing circumstances in real-time situations such as weather-related delays or unexpected road hazards.
  • Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.

Education

High School Diploma -

Beaver Dam High School
Beaver Dam, Wisconsin
05.2018

Skills

  • Cost Control
  • Issue Resolution
  • Reliability
  • Quality Assurance
  • Customer Needs Assessment
  • Inventory Automation
  • Logistics Coordination
  • Teamwork and Collaboration
  • Driving proficiency
  • Stock rotation
  • GPS and route planning
  • Order picking and processing

Timeline

Vending Route Driver

Bimbo® Bakeries USA
07.2024 - Current

Vendor

Atlantis Valley Foods
05.2023 - 04.2024

Delivery Courier

FedEx
06.2021 - 05.2023

Shift Manager

Walgreens
04.2018 - 05.2021

High School Diploma -

Beaver Dam High School