Summary
Overview
Work History
Education
Skills
Timeline
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Ismael Deras

Los Angeles,CA

Summary

Dedicated and highly motivated Customer Service professional with over 5 years of experience in delivering exceptional service to clients. Skilled in handling high-volume calls, resolving customer concerns, and building strong relationships. Strong communication and problem-solving abilities, with a proven track record of exceeding customer satisfaction targets. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

5
5
years of professional experience

Work History

Receiver

Super King
02.2024 - Current
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Managed inventory levels effectively through accurate data entry and record-keeping practices.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.

Sales Associate

Best Buy
09.2023 - 01.2024
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Retail Associate

Nike
06.2022 - 01.2024
  • Assisted customers in finding products, answering questions, and providing recommendations to enhance their shopping experience
  • Processed transactions accurately and efficiently using POS systems and handling cash transactions
  • Collaborated with team members to meet sales goals and ensure excellent customer service.

Electrician

Staples Energy
08.2021 - 04.2022
  • Installed, repaired, and maintained electrical systems in commercial and residential buildings
  • Performed troubleshooting to identify and resolve electrical issues efficiently
  • Ensured compliance with electrical codes and safety regulations at all times.

Server

Portos
02.2019 - 03.2020
  • Provided exceptional customer service by greeting guests, taking orders, and ensuring a positive dining experience
  • Demonstrated strong knowledge of menu items, ingredients, and preparation methods to make informed recommendations to guests
  • Handled cash and credit card transactions efficiently, maintaining accuracy and professionalism.

Education

in Electrical -

Capstone College
Pasadena, CA
05.2021

Skills

  • Reliable and Dedicated Worker
  • Adaptability
  • Time Management
  • Productivity
  • Sales experience
  • Leadership Qualities

Timeline

Receiver

Super King
02.2024 - Current

Sales Associate

Best Buy
09.2023 - 01.2024

Retail Associate

Nike
06.2022 - 01.2024

Electrician

Staples Energy
08.2021 - 04.2022

Server

Portos
02.2019 - 03.2020

in Electrical -

Capstone College

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Ismael Deras