Ismael Gonzalez
Jacksonville,FL
Summary
Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
19
19
years of professional experience
Work History
Truck Driver
Gillson Trucking
Stockton, CA
06.2022 - Current
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Truck Driver
Trans Am
Tampa, FL
10.2021 - 06.2022
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Verified load against shipping papers to ensure accuracy of shipment.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Managed personal driving time according to Hours of Service regulations.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
Truck Driver
May Trucking
Pensacola, FL
05.2020 - 10.2021
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Reported all accidents or violations to management immediately upon occurrence.
- Verified load against shipping papers to ensure accuracy of shipment.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Truck Driver
Waste Management Company
Daytona Beach, FL
12.2019 - 05.2020
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Reported all accidents or violations to management immediately upon occurrence.
- Verified load against shipping papers to ensure accuracy of shipment.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Supervisor
Toys"R"Us
Wayne, NJ
02.2015 - 12.2019
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Assisted in creating budgets for departmental expenses including personnel costs.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Organized special events such as company picnics or holiday parties for employees.
Key Holder Supervisor
Modell's Sporting Goods
Wayne, NJ
09.2011 - 02.2015
- Recruited, interviewed and trained new key holders.
- Monitored store performance and identified areas for improvement.
- Tracked sales data to ensure accurate inventory levels.
- Maintained a safe and secure environment within the store.
- Developed strategies to increase customer loyalty and retention.
- Coordinated with other departments to ensure smooth operations.
- Ensured compliance with all company policies and procedures.
- Identified opportunities to reduce costs through process improvements.
- Provided employees with feedback on job performance.
- Conducted regular team meetings to discuss progress and challenges.
- Analyzed weekly sales reports to identify trends or issues.
- Developed effective staff schedules that maximized productivity.
- Implemented loss prevention measures to protect against theft and fraud.
- Supervised cashiers during peak hours of operation.
- Responded promptly to customer inquiries regarding product availability.
- Facilitated communication between corporate headquarters and local stores.
- Supervised bank deposits and security procedures to support store opening and closing.
Sales Assistant
Dr. Jayne Dentistry
Newark, NJ
03.2005 - 09.2011
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Processed special orders for out-of-stock items when necessary.
- Maintained cleanliness of the sales floor area at all times.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Analyzed customer feedback data to identify areas of improvement within the store's services.
- Ensured that all promotional materials were properly displayed in their designated areas.
Education
GED -
Delaware Valley Jc
Callicoon, NY04-2006
Skills
- Delivery Scheduling
- Materials Transport
- Route Management
- Document Management
- Staff Management
- Business Development
- Process Improvement
- Inventory Control
- Project Management
- Financial Management
- Employee Motivation
- Order Processing
- Product Sales
- Sales Development
- Sales Training
- Stocking and Receiving
- Money Handling
Timeline
Truck Driver
Gillson Trucking
06.2022 - Current
Truck Driver
Trans Am
10.2021 - 06.2022
Truck Driver
May Trucking
05.2020 - 10.2021
Truck Driver
Waste Management Company
12.2019 - 05.2020
Supervisor
Toys"R"Us
02.2015 - 12.2019
Key Holder Supervisor
Modell's Sporting Goods
09.2011 - 02.2015
Sales Assistant
Dr. Jayne Dentistry
03.2005 - 09.2011
GED -
Delaware Valley Jc
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