ISMAEL JARA
Lima,CO
Summary
Senior Restaurant & Hospitality Operations and Logistics Manager Senior Restaurant and Hospitality Operations and Logistics Manager with over 20 years of experience leading multi-unit restaurant, franchise, and large-scale foodservice operations. Proven expertise in procurement, supply chain management, cost control, inventory optimization, and vendor negotiation. Recognized for ethical leadership, operational discipline, strong problem-solving skills, and the ability to generate measurable financial and operational improvements.
Overview
24
24
years of professional experience
Work History
Head of Logistics / Logistics Manager
Capriotti’s Sandwich Shop
01.2024 - 01.2026
- Led end-to-end logistics, procurement, and supply chain operations for a multi-unit American sandwich franchise.
- Generated significant cost savings through strategic purchasing, volume consolidation, and vendor negotiations.
- Managed national and regional suppliers, ensuring competitive pricing, consistent quality, and reliable lead times.
- Organized warehouses and inventory systems, reducing waste and preventing shortages.
- Ensured on-time and accurate distribution of ingredients and supplies to restaurant locations.
- Improved and standardized kitchen ingredients and supplies to enhance consistency and operational efficiency.
- Led, trained, and evaluated logistics teams, promoting accountability and continuous improvement.
Restaurant Manager / Administrative Manager
Pizza Magna Surco
01.2019 - 01.2024
- Directed front-of-house and back-of-house restaurant operations, administrative management, and staff leadership.
- Increased revenue by 40% through strategic sales initiatives and operational improvements.
- Reduced operating costs by 35% via inventory control, waste reduction, and supplier negotiations.
- Optimized labor scheduling to improve productivity while maintaining service excellence.
- Improved customer satisfaction by 60% through process standardization and quality control.
- Ensured compliance with health, safety, and regulatory requirements.
Operations Manager
Sodexo
01.2013 - 01.2019
- Oversaw large-scale foodservice, hospitality, and laundry operations across multiple facilities.
- Led multi-site operational teams, ensuring consistency in service quality and operational standards.
- Implemented cost-saving initiatives reducing operating expenses by 20% while maintaining service excellence.
- Analyzed performance metrics and resolved operational issues through corrective action plans.
- Collaborated with senior leadership on long-term operational and growth strategies.
- Trained and mentored managers and staff in logistics and operational best practices.
Purchasing & Logistics Manager
Mangos Café
01.2002 - 01.2013
- Managed corporate purchasing and logistics operations for multiple restaurant locations.
- Designed a centralized purchasing system that increased profit margins by 46%.
- Negotiated supplier contracts securing competitive pricing, consistent quality, and timely deliveries.
- Optimized inventory management to reduce waste, excess stock, and product shortages.
- Worked closely with Finance to align purchasing decisions with budgets and financial goals.
Education
Master's Degree - Logistics & Supply Chain Management
ESAN
Lima, PeruBachelor's Degree - Business Administration
Universidad Peruana de Ciencias Aplicadas
Lima, PeruSkills
- Warehouse operations
- Logistics analysis
- Data-driven decision making
- Multimodal transportation
- Demand forecasting
- Staff development
- Distribution management
- Transportation management
- Lean principles
Timeline
Head of Logistics / Logistics Manager
Capriotti’s Sandwich Shop
01.2024 - 01.2026
Restaurant Manager / Administrative Manager
Pizza Magna Surco
01.2019 - 01.2024
Operations Manager
Sodexo
01.2013 - 01.2019
Purchasing & Logistics Manager
Mangos Café
01.2002 - 01.2013
Bachelor's Degree - Business Administration
Universidad Peruana de Ciencias Aplicadas
Master's Degree - Logistics & Supply Chain Management
ESAN