Ismael Latorre
Project Manager/Systems Refurbishment Engineer
Richmond,Texas
Summary
Quality oriented technical professional with twenty years of electro-mechanical maintenance, client management, service and support and leadership experience. Experienced in training other team members. Exceedingly motivated, sharp, and intuitive leader able to manage both time and resources to maximize productivity. Excel in technical service and quality aimed at advancing the organization toward furthered success into the future, while maintaining a positive attitude and strong determination to make a difference.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Project Manager/Systems Refurbishment Engineer
TTG Imaging Solutions
Houston, Texas
2021.07 - Current
- Oversee planning of installation, equipment refurbishment, system functionality, application training, and all tasks involved in imaging equipment installation projects
- Manage tasks so costs do not exceed budget projections
- Resolve issues immediately ensuring system readiness and installation are not negatively impacted
- Develop standards and guidelines to streamline refurbishment process and maintain ISO Certification status
- Manage communications between clients and sales team to determine expectations on upcoming installations and system refurbishments
- Streamline tasks in effort to provide easier and more efficient workflows for peers and colleagues
- Answer field service questions via phone and email to quickly resolve issues and improve service
- Communicate with relocation team members to keep project on schedule
- Diagnose and repair PET/CT imaging equipment
- Manage and motivate project teams to promote collaboration and keep members on-task and productive by personally setting examples
Modality Service Engineer II
GE Healthcare
Houston, Texas
2016.01 - 2021.06
- Performed timely and accurate preventative maintenance, installations, and troubleshooting on CT/UL/PETCT/NM modality medical equipment within hospital or healthcare systems
- Provided specific focus on systems that will keep maintenance operations running effectively and avoid down time
- Participated in process improvement initiatives
- Developed customer relationships and serve as interface between customer and GE Healthcare Service
- Promoted safe working environment and ensure compliance with applicable EHS policies and procedures
- Administered annual field exam to Field Services employees for Lockout/Tagout and electrical safety practices to maintain compliance with GE Training curriculum
- Proactively identified customer needs and implemented customer specific solutions
- Developed and executed multiple priorities and approaches to meet objectives
- Adhered to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met
- Drove customer satisfaction and process productivity during systems installation process by performing Project Manager duties
Electronic Technician
Noble Drilling
Houston, Texas
2013.01 - 2015.08
- Performed diagnostics, repairs and maintenance on all MODU electronic systems on 6th generation DP vessel including, programmable logic-controlled systems, dynamic positioning systems, drilling package instrumentation, variable frequency drives, subsea blowout prevention equipment, navigational equipment, communications, data acquisition and computers
- Provided specific focus on systems that will keep maintenance operations running effectively and avoid down time
- Used computer along with proprietary manufacturer hardware required to extract program settings and install firmware onto Siemens PLCs and components
- Assisted in complete commissioning of all electronics systems aboard Noble Tom Madden vessel
- Periodically performed EX safety inspections aboard vessel
- Carried out routine maintenance and repair of all fire alarm and gas detection systems and instrumentation
- Maintained system files, logs and records and followed Permit to Work and LOTO procedures as required by company
- Installed and calibrated electronic systems components
- Rewired control panels when connections were found which did not follow those of manufacturer’s specifications as illustrated in wiring schematics
Electronic Technician
Primary Sourcing
Houston, Texas
2012.05 - 2013.01
- Tested and troubleshot various LWD tools to customer specifications and protocol
- Troubleshot PCBs down to component level using o-scope and multi-meter
- Analyzed test data to interpret functionality of tools
- Simulated real world test environment by using shock, vibration, and elevated temperatures
- Documented all repairs and suggestions through company logging
- Assisted in implementing new testing and assembly procedures which had direct effect on productivity, therefore, increasing product yield of specific wireline tools for customer, Weatherford, by more than 60% per month
- Assembled wireline tools to standards dictated by customer’s specifications
- Responsible for getting role of Electronic Tester changed to also incorporate final assembly and quality check of wireline tools to minimize lost time and money in rework hours due to errors being missed in assembly and testing process
Field Installation Technician II
Karl Storz
Stafford, Texas
2009.08 - 2012.02
- Assembled and installed audiovisual based integrated systems in endoscopic surgical procedure rooms
- Troubleshot endoscopic equipment, while on hospital locations doing equipment installations, during live surgical procedures
- Sole quality assurance tester and repairer for all “OR1 Essential” product line endoscopic integration racks for FDA Class I compliance
- Configured software of “OR1 Essential” computers and system components to fit customer’s unique operational specifications
- Direct technical support contact for “OR1 Essential” device service technicians, field installers and product managers
- Wrote technical work instructions and standard operating procedures to be followed by all personnel both domestic and internationally
- Assisted in development, assembly, and quality assurance certification for initial product launch of “OR1 Essential” and “Neo” product line
- Assisted in upgrading 34 surgical procedure rooms in Johns Hopkins Hospital located in Baltimore, MD
- Designed and conducted training classes for “OR1 Essential” product line for all field service technicians
Electro-Mechanical Technician
Schlumberger
Sugar Land, Texas
2007.10 - 2009.06
- Assembled nuclear electronic wireline tools for oil and gas industry
- Performed basic electrical tests on products
- Extensive work in high temperature (HMP) soldering for successful assembly of all wireline tools
- Performed quality assurance testing on various parts to be used in assembly of wireline tools
- Assembled wiring harnesses to manufacturer’s specifications to be used in repair of wireline tools which had become damaged in field
- Used assembly prints, wiring diagrams and schematic illustrations to complete electrical and mechanical assembly of all wireline tools daily
- Troubleshot problems associated with assembly and testing of products
Field Service Technician
Neopost USA
Woodbury, New York
2004.02 - 2007.09
- Installed, repaired, inspected, and serviced mailing machines, folder inserters and computer shipping systems
- Conducted training for customer personnel on proper use of all equipment installed on customer site
- Conducted federal inspection of postage meters used on older model mailing machines
- Sold supplies and service contracts to customers when responding to onsite service calls or preventative maintenance visits
- Responsible for maintaining parts stock and company vehicle for both work and personal use
- Covered entire Long Island, NY (Suffolk County) customer service territory while at same time assisting with Nassau County, Brooklyn, Queens, and Bronx territories in New York City
- Assisted in reorganizing Long Island, NY warehouse to make it more productive, efficient, and versatile
Education
Associate of Applied Science - Electronics and Computer Technology
DeVry University
Long Island City, NY 2002.03 - 2003.10
Skills
Project Documentation
Policy and procedure adherence
Workflow Analysis
Written and oral communication
Planning and implementation
Risk management
Customer rapport
Documentation Management
Risk mitigation planning
Quality assurance
Engineering/project management experience
Project monitoring
Engineering recommendations
Project restructuring
Engineering documentation
Leading projects
Engineering documents comprehension
Project development understanding
Refurbishment experience
Implementing projects
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Project Manager/Systems Refurbishment Engineer
TTG Imaging Solutions
2021.07 - Current
Modality Service Engineer II
GE Healthcare
2016.01 - 2021.06
Electronic Technician
Noble Drilling
2013.01 - 2015.08
Electronic Technician
Primary Sourcing
2012.05 - 2013.01
Field Installation Technician II
Karl Storz
2009.08 - 2012.02
Electro-Mechanical Technician
Schlumberger
2007.10 - 2009.06
Field Service Technician
Neopost USA
2004.02 - 2007.09
Associate of Applied Science - Electronics and Computer Technology
DeVry University
2002.03 - 2003.10