Seasoned Clinic Supervisor with background in overseeing daily operations, ensuring compliance with healthcare laws and regulations, and leading medical staff. Demonstrated strengths include Kaizen certified, problem-solving abilities, leadership skills, patient relations, and administrative acumen. Previous work showcases significant improvements in clinic efficiency, quality of care delivery, as well as staff training and performance enhancement.
Demonstrates ability to work independently
Effective supervision, human resource, team building and interpersonal skills required
Able to work collaboratively with Clinic Manager & Medical Director to assure patient needs are met and clinic resources are efficiently scheduled and utilized
Ability to work effectively in a rapidly changing environment
Demonstrated flexibility and manageability of multiple demands
EXPERIENCE:
Excellent customer service skills and a patient focus Demonstrated ability to interact tactfully with
customers and establish and maintain effective relationships with others
Capable to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms
Knowledge of quality / Process Improvement techniquies and philosophies, as appropriate to position
Knowledge of health care trends and challenges