ISMAEL Negron
Chicago,IL
Summary
Dedicated tow truck driver with expertise in roadside assistance, safe driving practices, and winch operation mastery. Committed to delivering exceptional service under pressure.
Overview
17
17
years of professional experience
Work History
Tow Truck Driver
Wells Automotive Service
Chicago, IL
05.2025 - Current
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Box Truck Driver
Imperial Cargo Llc
Chicago, IL
08.2023 - 04.2025
- Operated box trucks to deliver goods efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Communicated effectively with dispatchers to optimize delivery schedules and resolve issues.
Tow Truck Driver
Tripple A
Chicago, IL
04.2021 - 07.2023
- Trained new drivers on safety protocols, equipment usage, and effective customer service practices.
- Implemented best practices for vehicle handling, reducing damage during towing operations consistently.
- Developed relationships with local law enforcement to streamline coordination in recovery scenarios.
- Led team initiatives focused on improving operational efficiency and enhancing service delivery standards.
Tow Truck Driver
Harrison Towing and Recovery
Chicago, IL
07.2009 - 03.2021
- Operated tow truck to safely transport vehicles and assist stranded motorists.
- Conducted vehicle assessments to determine towing requirements and ensure safe recovery procedures.
- Maintained accurate logs of tows and service calls for record-keeping and reporting purposes.
- Collaborated with dispatch to prioritize emergency calls and optimize response times effectively.
Education
High School Diploma -
Gordon Tech
Chicago, IL06-1995
High School Diploma -
Gordon Tech
Chicago, IL06-1995
Skills
- Strong work ethic
- Towing equipment operation
- Customer service
- Safe driving practices
- Roadside assistance
- Stress tolerance
- Winch operation mastery
- Accident clearing
Languages
Spanish
Full Professional
Timeline
Tow Truck Driver
Wells Automotive Service
05.2025 - Current
Box Truck Driver
Imperial Cargo Llc
08.2023 - 04.2025
Tow Truck Driver
Tripple A
04.2021 - 07.2023
Tow Truck Driver
Harrison Towing and Recovery
07.2009 - 03.2021
High School Diploma -
Gordon Tech
High School Diploma -
Gordon Tech