ISMAEL ORTIZ
Charlotte,North Carolina
Summary
Results-driven construction professional with over 5 years of experience managing residential and commercial installation projects. Expertise in leading crews, coordinating operations, providing estimates, and resolving job-site issues while upholding safety and quality standards. Strong track record of maintaining customer relationships and ensuring efficient project completion. Bilingual with OSHA 10 certification and valid driver’s license.
Overview
6
6
years of professional experience
Work History
Crew Leader
Davalos Home Improvement
11.2025 - Current
- Lead installation crews on residential new-construction projects from daily planning through completion.
- Coordinated crew responsibilities and daily workflow, ensuring projects remained on schedule.
- Monitored job-site progress, identifying and addressing issues to minimize delays in project completion.
- Communicate with customers, contractors, and project personnel to address questions and resolve field issues.
- Maintain safe, clean, and organized job sites while ensuring proper installation procedures are followed.
- Monitored workmanship and project quality, ensuring completed work consistently met project requirements.
- Assist with coordinating materials, labor, and resources needed for successful project completion.
Installation Technician
Stanley Access Technologies
08.2025 - 10.2025
- Installed glass components and performed electrical work related to automatic door systems.
- Installed glass components and performed electrical work for automatic door systems to ensure functionality and safety.
- Followed project specifications, safety requirements, and installation procedures.
- Coordinated with team members and other trades for timely completion of commercial installations.
- Identified and resolved installation issues in the field to prevent delays and maintain project timelines.
Windows & Doors Subcontractor
Lukaz Windows and Doors
08.2021 - 08.2025
- Managed and coordinated up to 5 installation crews across residential and commercial projects.
- Managed multiple crews while maintaining quality, productivity, and safety standards.
- Coordinated daily field operations to ensure crews had the information and resources necessary to complete projects.
- Monitored project progress and helped ensure work was completed according to customer expectations and project requirements.
- Identified project issues and worked with customers and contractors to develop solutions.
- Communicated directly with customers, contractors, and clients throughout the project lifecycle.
- Provided estimates and product information for occupied residential projects.
- Maintained strong professional relationships with customers and clients, contributing to successful project completion.
- Ensured job sites remained safe, clean, and organized.
Windows & Doors Subcontractor
Kuman Windows
08.2020 - 08.2021
- Managed and coordinated up to 4 installation crews on residential and commercial projects.
- Coordinated daily installation activities and monitored project progress.
- Ensured installation work was completed efficiently and according to project requirements.
- Assisted with resolving field conditions and installation challenges.
- Communicated with customers and clients to address project questions and concerns.
- Built and maintained positive relationships with customers and project stakeholders.
- Maintained clean, organized, and safe job sites.
Education
High School Diploma -
Concord Academy
Skills
- Construction Management
- Project Management & Coordination
- Project Coordination
- Scheduling & Coordination
- Crew Management
- Crew & Team Leadership
- Job site safety
- Quality Control
- Client relations
- Contractor Coordination
- Project Estimating
- Estimating
- Scheduling
- Construction oversight
- Microsoft Office / Computer Skills
- Project Communication
- Problem Solving
- Negotiation skills
- Negotiation skills
Certifications And Qualifications
- OSHA 10-Hour Certification
- Bilingual
- Valid Driver’s License
Timeline
Crew Leader
Davalos Home Improvement
11.2025 - Current
Installation Technician
Stanley Access Technologies
08.2025 - 10.2025
Windows & Doors Subcontractor
Lukaz Windows and Doors
08.2021 - 08.2025
Windows & Doors Subcontractor
Kuman Windows
08.2020 - 08.2021
High School Diploma -
Concord Academy