Summary
Overview
Work History
Education
Skills
Timeline
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Ismael Torres

North Providence

Summary

Resourceful motor vehicle operations professional, recognized for high productivity and efficient task completion. Specialized in route optimization, vehicle maintenance protocols, and safety compliance, ensuring optimal operational flow. Strong communication and problem-solving skills enhance customer satisfaction and adaptability in dynamic environments.

Results-driven transportation professional with extensive experience managing local and regional routes, consistently surpassing profit objectives. Expertise in customer engagement and sales expansion, supported by a strong organizational skill set for accounts and documentation. Dedicated to optimizing business operations and enhancing customer satisfaction.

Dedicated logistics professional with a strong track record in timely and secure package delivery. Exceptional interpersonal and time management skills contribute to the enhancement of customer relationships and satisfaction. Experienced in applying hard work and commitment to exceed operational goals.

Overview

3
3
years of professional experience

Work History

DS Driver

Rhode Island Blood Center
Providence
12.2024 - 03.2025
  • Drove trucks to and from job sites to deliver supplies.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Ensured vehicle cleanliness and performed regular maintenance checks.

Truck Driver

Western Express Trucking
Plainfield
02.2024 - 07.2024
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Performed regular inspections and completed vehicle repairs.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Fulfilled back haul orders and spotted trailers in loading yard.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.

Sales Representative

DK Marketing
Providence
09.2023 - 02.2024
  • Provided technical support for customers using the company's products or services.
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Developed and maintained relationships with key clients to ensure repeat business.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Recruited, hired and trained new hires to optimize profitability.
  • Identified opportunities for cross-selling additional products and services.
  • Reduced process lags by training employees on best practices and protocols.

School Bus Driver

Durham School Bus Services
North Providence
08.2022 - 12.2022
  • Complied with district policies and procedures concerning student discipline.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
  • Attended staff meetings and training sessions regularly for professional development purposes.
  • Ensured safety of students by following all traffic laws and regulations.
  • Performed pre-trip inspections of the bus according to established procedures.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Learned and followed school transportation procedures.
  • Ensured compliance with state and federal transportation regulations.
  • Made small repairs to vehicles for safe operations when necessary.
  • Operated bus safety lighting to increase safety during bus stop boarding and departing.
  • Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
  • Read maps and followed written or verbal driving directions.

Education

Trucking

Netts
Pawtucket, RI
10-2020

High School Diploma -

Exeter Job Corps Academy
Exeter, RI
02-2017

Skills

  • Professional Driving
  • Performance Load Analysis
  • Passenger Logistics Management
  • Timely Delivery Management
  • Daily Record Keeping
  • Effective Conflict Resolution
  • Clean driving record
  • Delivery pickup

Timeline

DS Driver

Rhode Island Blood Center
12.2024 - 03.2025

Truck Driver

Western Express Trucking
02.2024 - 07.2024

Sales Representative

DK Marketing
09.2023 - 02.2024

School Bus Driver

Durham School Bus Services
08.2022 - 12.2022

Trucking

Netts

High School Diploma -

Exeter Job Corps Academy

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Ismael Torres