Aminata Diallo
Brooklyn,NY
Summary
Seasoned site Lead and talented problem solver with strong time management and technical abilities. Offering several years of experience in the field overseeing work, maintaining safety and improving operations. Patient-oriented Phlebotomist offering several years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions, and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operational Site Lead
MedRite Urgent Care
New York, NY
05.2023 - Current
- Managed inventory tracking systems to ensure accurate record keeping.
- Maintain and update filing systems, both physical and digital, to ensure easy access to important documents.
- Order and maintain office supplies to support day-to-day operations.
- Assist in the coordination of office events and activities Address inquiries from clients and visitors, ensuring a high level of Guest satisfaction.
- Handle customer complaints and resolve issues promptly and effectively. Act as a liaison between clients and relevant departments to ensure seamless communication Provide comprehensive administrative support to executives and team members.
- Manage calendars, schedule appointments, and coordinate meetings Prepare and distribute internal and external communications, including emails, memos, and reports.
- Monitors and reports on project progress and performance. Mentored new employees on safety protocols, processes and procedures.
Front Desk Receptionist
Blink Fitness, Equinox Holdings
New York, NY
02.2022 - 05.2023
- Managed incoming calls, took messages, and routed calls to the correct departments or staff members.
- Maintained office supplies by ordering materials as needed, organizing inventory, and stocking shelves.
- Provided administrative support to all departments in the company including filing documents electronically or physically.
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Processed membership applications and payments accurately and efficiently.
- Provided information on class schedules, pricing plans, and available services. Assisted with organizing special events such as fitness challenges or competitions.
- Scheduled maintenance appointments for fitness equipment repair technicians.
Phlebotomy Technician
Empire City Laboratories
Brooklyn, NY
01.2022 - 05.2023
- Verifies test requisitions and patients by reading patient identification.
- Obtains blood collection: from adult and pediatric patients using vacutainer, syringe and butterfly techniques.
- Capillary puncture using heel and finger stick technique.
- Instructs patients in regards to urine and stool collection Procedures.
- Initial, date, and record blood specimen tubes collected.
- Match all the laboratory requisition forms a nd specimen tubes.
- Educated patients regarding the procedure and answered any questions they had.
- Assisted in training new employees on proper phlebotomy techniques.
- Conducted quality control checks on equipment regularly.
- Adhered to HIPAA regulations while maintaining confidentiality of patient information.
Education
Associate of Science - Nursing
St. Paul's School of Nursing - Flushing
Rego Park, NY06-2025
High School Diploma -
Lyons Community School
Brooklyn, NY06-2020
Skills
- Operations Management
- Inventory procurement
- Personnel Oversight
- Strategic Planning
- Team Supervision
- Mentoring and Coaching
- Specimen Preparation
- Data Entry
- Blood collection
- Medical Records Management
- Therapeutic phlebotomy
- Medical terminology knowledge
- Venipuncture
- Sanitation and sterilization
Certification
- Phlebotomy certificate
Languages
English
Native/ Bilingual
Pular
Native/ Bilingual
French
Professional
Accomplishments
Lyon Community school- Honors 3.8 GPA
Timeline
Operational Site Lead
MedRite Urgent Care
05.2023 - Current
Front Desk Receptionist
Blink Fitness, Equinox Holdings
02.2022 - 05.2023
Phlebotomy Technician
Empire City Laboratories
01.2022 - 05.2023
Associate of Science - Nursing
St. Paul's School of Nursing - Flushing
High School Diploma -
Lyons Community School