Ismail Demirtas

Managed daily operations, scheduling, and team performance to uphold brand standards.

Analyzed sales, labor, and inventory data using Power BI and Excel for operational insights.

Handled Toast POS and supply coordination to ensure product accuracy and stock efficiency.

Improved workflow and guest satisfaction through cross-team collaboration and process optimization.

Helped small businesses grow on Etsy through optimized listings, branding, and SEO strategies.

Managed product uploads, pricing, and customer messages to improve sales and satisfaction.

Designed visuals and marketing content to boost store visibility and brand identity.

•Supported hotel IT infrastructure using tools like ConnectWise, Autotask, or SolarWinds to ensure seamless operations for guests and staff.

•Monitored system performance, conducted routine maintenance, and ensured compliance with service-level agreements.

Provided remote and on-site technical assistance for hotel systems, including property management software (e.g., Opera or Protel) and guest-facing applications.

Assisted in the development and testing of automated systems to improve efficiency in airline operations. Collaborated with senior engineers to troubleshoot and resolve technical issues in automation processes. Conducted performance analyses and prepared reports to support ongoing projects.

Gained hands-on experience in using tools like PLC, Python, Matlab, and Scada to design and test automation workflows that enhanced operational efficiency by 15%, contributing to smoother airline operations and increased reliability in the system.performance.

• Analyzed market trends to support strategic planning initiatives and recommendations.
• Supported budgeting efforts by tracking expenses related to planning projects.