Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ismail El-Amin

Las Vegas,Nevada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Skilled at creating solutions to problems homeowners and business owners encounter throughout their daily life. Competent in preparing proposal and contract paperwork, managing schedules and coordinating installations and service calls to maximize customer satisfaction.

Overview

13
13
years of professional experience

Work History

State Director

Advanced Micro Targeting
09.2023 - 02.2024
  • Enhanced program efficiency by streamlining processes and implementing strategic initiatives.
  • Developed strong partnerships with community organizations to improve service delivery and address community needs.
  • Managed budgets and resources effectively, ensuring optimal allocation and utilization for maximum impact.
  • Led teams of professionals in achieving organizational goals through clear communication, collaboration, and guidance.
  • Launched new programs and initiatives in response to identified gaps in services or emerging issues within the community.
  • Oversaw compliance with federal and state regulations, maintaining accurate documentation and reporting to ensure continued funding support.
  • Championed diversity and inclusion initiatives, creating a supportive work environment where all employees could thrive and contribute their unique perspectives.

Solar Sales Consultant

Aligned NRG
11.2022 - 08.2023
  • Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
  • Created sales and marketing tools, growing clientele and generating quality sales leads.
  • Mentored new sales team to surpass goals in alignment with brand standards.
  • Proposed commercial sustainability practices and solar lighting installations, reducing energy costs and environmental impact over 10 years.
  • Applied advanced understanding of solar system throughout promotional and sales phases, securing major corporate accounts.
  • Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
  • Gathered information from prospective customers to identify solar energy needs.
  • Worked out in field 365 days per year focused on going door-to-door to meet potential customers.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Solar Sales Consultant

Best Solar Now
03.2021 - 11.2022
  • Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
  • Created sales and marketing tools, growing clientele and generating quality sales leads.
  • Mentored new sales team to surpass goals in alignment with brand standards.
  • Proposed commercial sustainability practices and solar lighting installations, reducing energy costs and environmental impact over 10 years.
  • Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
  • Produced quotes, proposals and contracts as part of sales process.
  • Generated solar energy customer leads to develop new accounts.
  • Gathered information from prospective customers to identify solar energy needs.
  • Worked out in field 365 days per year focused on going door-to-door to meet potential customers.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Mover

Global Renovation Specialists
06.2020 - 03.2021
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 100 lbs.
  • Arranged items at destination according to customer requests and instructions.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed safety protocols to prevent accidents and injuries.

Senior Account Manager

Alpha Group Consulting
07.2018 - 06.2020
  • Oversaw Team Building, teaching and training of new representatives both in the field and during office time
  • Conducted time keeping duties to ensure business activities progressed in a timely manner as well as, conducted leadership meetings to ensure as management team grew, they also developed the skills and competencies necessary for success in our sales and marketing business
  • Trained new and seasoned representatives on self-management
  • Maintained standards for the business as well as customer satisfaction while overseeing hundreds of customer accounts simultaneously.

Mental Health Technician

Seven Hills Hospital
12.2017 - 07.2018
  • Work as a direct assistant to the charge nurse by keeping close observation on all patients on the unit and helping to keep nurse and patients protected at all times
  • Keep unit clean and sanitary in order to prevent infection from spreading throughout the unit and the hospital in general
  • Work with patients of all age levels from adolescent to geriatric and provide an outstanding level of care and attention to their individual needs as a way to best serve them throughout their stay in the hospital.

Tes Staffing
10.2015 - 10.2017
  • Working as an on-call University of Rochester worker
  • The jobs I did consisted of washing dishes, mopping floors, assisting chefs in creating a multitude of meals for the students of the University of Rochester, taking out trash, assisting students with special needs find seating and food options, and working in multiple positions in order to fill in wherever the school needed me most.

Maximus Inc
08.2016 - 02.2017
  • Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans
  • Handle personal consumer information and securely send confidential consumer health information across multiple platforms.

Customer Service Representative

Xerox Corporation
08.2015 - 07.2016
  • Navigate through multiple computer applications with speed and accuracy
  • Work with customers to resolve inquiries
  • Provide troubleshooting assistance to customers
  • Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals
  • Maintain a high level of world class customer service and professionalism to a wide range of customers
  • Recommend products or solutions that best suit the customer
  • Ability to read and interpret documents.

Sales Rep

Combined Life Insurance Company of NY
03.2015 - 08.2015
  • Sell Life and Health Insurance to businesses and individuals
  • Handle client accounts
  • Make calls to set up appts with leads
  • Organize client files and keep records of each client’s actions after each interaction whether on the phone or in person.

Debt collector

Four Star Resolution
09.2013 - 03.2015
  • Collect debt from individuals who have debt with certain specific creditors i.e., Macys, JCPenney, Payday loan companies, Credit card companies

Sales rep

Dial America, Sirius
01.2013 - 08.2013
  • XM radio to clients with lapsed service/ Manage accounts for current customers

Crew Member

McDonalds
08.2011 - 10.2012
  • Work at the grill assembling and cooking burgers
  • Cook, lift heavy boxes, and work under pressure

Education

Northeast College Preparatory High School At Fredrick Douglass Campus
Rochester, New York

Joseph C. Wilson Magnet High school
Rochester, New York

Monroe Community College

Alfred

Monroe Community College

Skills

  • Client Satisfaction
  • Solar Energy Product Recommendations
  • Return on Investment
  • Customer Needs Assessments
  • Site Visits
  • Interpersonal Communication Skills
  • New Business Opportunities
  • Energy Efficiency
  • Converting Leads
  • Business Development
  • Customer Accounts Management
  • Sales Support
  • Closing Sales
  • Program Management
  • Performance Benchmarking
  • Talent Recruitment
  • Program Oversight
  • Staff Management
  • Self Motivation
  • Time Management
  • Executive Leadership
  • Goal Setting

Timeline

State Director

Advanced Micro Targeting
09.2023 - 02.2024

Solar Sales Consultant

Aligned NRG
11.2022 - 08.2023

Solar Sales Consultant

Best Solar Now
03.2021 - 11.2022

Mover

Global Renovation Specialists
06.2020 - 03.2021

Senior Account Manager

Alpha Group Consulting
07.2018 - 06.2020

Mental Health Technician

Seven Hills Hospital
12.2017 - 07.2018

Maximus Inc
08.2016 - 02.2017

Tes Staffing
10.2015 - 10.2017

Customer Service Representative

Xerox Corporation
08.2015 - 07.2016

Sales Rep

Combined Life Insurance Company of NY
03.2015 - 08.2015

Debt collector

Four Star Resolution
09.2013 - 03.2015

Sales rep

Dial America, Sirius
01.2013 - 08.2013

Crew Member

McDonalds
08.2011 - 10.2012

Northeast College Preparatory High School At Fredrick Douglass Campus

Joseph C. Wilson Magnet High school

Monroe Community College

Alfred

Monroe Community College
Ismail El-Amin