Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ismail Khan

Brownstown,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Warehouse Associate

Amazon
08.2023 - 10.2023
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Supported continuous improvement initiatives within the facility by participating in process evaluations and implementing recommended changes when necessary.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Completed cycle counts and monthly inventory.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Operated equipment while observing standard safety procedures.
  • Worked safely around moving machinery.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Completed regular cycle counts to maintain accurate inventory records and identify discrepancies early on.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Passionate about learning and committed to continual improvement.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Gained strong leadership skills by managing projects from start to finish.
  • Excellent communication skills, both verbal and written.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Drove forklifts, pallet jacks and other equipment to move materials.

Sales Associate

American Eagle Outfitters, Inc
07.2022 - 01.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Developed strong rapport with customers and created positive impression of business.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
  • Engaged with customers to build rapport and loyalty.
  • Wrapped, boxed and weighed bakery department products.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Recommended complementary purchases to customers, increasing revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Prioritized helping customers over completing other routine tasks in store.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Used in-store system to locate inventory and place special orders for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Built relationships with customers to encourage repeat business.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked well in a team setting, providing support and guidance.
  • Solved customer challenges by offering relevant products and services.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed strong communication and organizational skills through working on group projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Education

No Degree - Accounting And Finance

Wayne State University
Detroit, MI
05.2026

Skills

  • Pallet Jack Operations
  • Order picking and processing
  • Critical Thinking
  • Physical Strength and Stamina
  • Attention to Detail
  • Punctual and Dependable

Accomplishments

  • Resolved product issue through consumer testing.

Timeline

Warehouse Associate

Amazon
08.2023 - 10.2023

Sales Associate

American Eagle Outfitters, Inc
07.2022 - 01.2023

No Degree - Accounting And Finance

Wayne State University

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Ismail Khan