Ismail Mohammed

10+ years of IT Experience specializing in analysis, design, development, testing, implementation, and maintenance of various applications using Salesforce.com Technologies. Experience in administration, development, and implementation on the Salesforce.com platform. Has extensive knowledge of the Salesforce.com implementation cycle in Sales, Marketing, and Service modules and Has strong Experiences with the development, support, and enhancement of Force.com custom modules. Possesses a comprehensive understanding of CRM business processes like campaign management, entitlements, lead management, account management, and case management, as well as budgeting and forecasting for projects. Has Experience working with bulk APIs, metadata APIs, REST APIs, and SOAP API calls. Worked on the installation and configuration of various apps from the app exchange. Experience with the CPQ suite of products from both Apptus and Salesforce CPQ Proficiency in administrative tasks such as creating profiles, roles, users, page layouts, email services, record types, validation rules, approval processes, workflows, process builders, custom objects, custom fields, custom tabs, reports, and dashboards Experience in Salesforce development in creating Apex classes, Apex triggers, Apex test classes, Visual Force pages, Batch Apex, Apex scheduler, Custom Settings, Custom Labels, SOQL, and SOSL queries according to the requirements. Experience in creating various reports, dashboards, report extractions in various formats, and email generation according to application requirements. Capable of analyzing business requirements and entity-relationship diagrams and implementing them to Salesforce objects, master-detail relationships, and look-up relationships. A well-organized, goal-oriented, highly motivated, effective team member with excellent analytical, troubleshooting, and problem-solving skills. Flourished in both independent and collaborative work environments with quick learning abilities and excellent communication and presentation skills. Experience with development tools such as Force.com API, Eclipse IDE, and integration tools such as Import Wizard, Apex Data Loader. Experience in applying Lightning to the existing VisualForce pages. Experience creating SOAP API and REST API web services and force.com External callouts. Experience in web technologies such as HTML, CSS, XML, JavaScript, jQuery, and Ajax Strong knowledge & Experience working in teams implementing Agile methodologies expertise in developing WCF services that implement the Service-Oriented Architecture (SOA). Proficiency in using ASP.NET's Intrinsic state management functionality between page requests. Have a good combination of technical, communication, and interpersonal skills, which provide the ability to be an effective mediator between programmers, end-users, and clients. Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time and develop outstanding consulting services for Salesforce.com clients. Have extensive Experience collaborating with the business analyst, program team, QA team, and offshore team. Extensive Experience in database design and development for creating complex database queries, writing constraints, indexes, views, stored procedures, and functions in SQL Server 2000, 2005, 2008, and Oracle 8i, 9i, and 10g using T-SQL and PL/SQL. Experience in developing custom reports and different types of tabular, matrix, ad-hoc, and distributed reports in multiple formats using Crystal Reports and SQL Server Reporting Services (SSRS).

• Salesforce Administrator
• Salesforce Advanced Administrator
• CPQ Specialist
• Platform Developer I