Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Ismaray Cairo

Ismaray Cairo

Tampa,FL

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Smile Maker

Twistee Treat
Pinellas Park, FL
10.2019 - 02.2021
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Followed workplace safety procedures to reduce accidents and hazards.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Checked equipment for proper temperatures to keep food safe for consumption.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Moved and stocked food products weighing up to 50 pounds.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Server

Weinberg Village Assisted Living Facilty
Tampa, FL
04.2017 - 09.2019
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items and recorded order information.
  • Inspected dishes and utensils for cleanliness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Met with chef to review daily specials and menu changes.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, discussed specials and took drink orders.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Sandwich Artist

SUBWAY®Restaurants
Tampa, FL
10.2016 - 03.2017
  • Assisted customers in choosing menu items by providing food complementing information.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Greeted guests, promoted specials and took orders.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Education

High School Diploma -

Centro Educativo El Redentor
Tampa, FL
12.2015

Skills

  • Customer assistance
  • Stocking and Replenishing
  • Liquor Law Compliance
  • Product and Service Sales
  • Cash Register Operation
  • ID Verification
  • Maintaining Store Appearance
  • Spirit, wine and beer expertise
  • Time management skills
  • Menu Memorization
  • Food Preparation and Safety
  • Bar terminology
  • Beverage preparation
  • Table Setting Knowledge

Certification

  • Food handler certificate
  • Serving alcohol certificate

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Smile Maker

Twistee Treat
10.2019 - 02.2021

Server

Weinberg Village Assisted Living Facilty
04.2017 - 09.2019

Sandwich Artist

SUBWAY®Restaurants
10.2016 - 03.2017

High School Diploma -

Centro Educativo El Redentor

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Ismaray Cairo