Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ismariah Fuentes

Comfort

Summary

Dynamic and detail-oriented professional with extensive customer service experience at Hill Country Herb Garden. Proven ability to manage high-volume inquiries while maintaining an organized front office. Skilled in appointment scheduling and cash handling, consistently delivering exceptional service and fostering a welcoming environment for all visitors.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Hill Country Herb Garden
08.2024 - 08.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel.
  • Completed data entry and filing to keep records updated for easy retrieval.

Barista

The Lobby
03.2022 - 06.2024
  • Maintained a clean and organized workspace.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Cashier

Comfort Liquors
09.2020 - 01.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Comfort High School
Comfort, TX

Certificate - Accredited Dental Assistant Program

Concorde Career College
San Antonio, TX
04-2017

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Problem-solving skills
  • Scheduling
  • Appointment scheduling
  • Office organization
  • Work prioritization
  • Inventory control
  • Appointment confirmation

Languages

English
Professional Working

Timeline

Front Desk Receptionist

Hill Country Herb Garden
08.2024 - 08.2025

Barista

The Lobby
03.2022 - 06.2024

Cashier

Comfort Liquors
09.2020 - 01.2021

High School Diploma -

Comfort High School

Certificate - Accredited Dental Assistant Program

Concorde Career College

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