Isobel Mcconnell
Licking,MO
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Voluntary Worker
Licking Community Help Center
09.2014 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Assisted with event coordination and on-site support.
- Used strong interpersonal communication skills to convey information to others.
- Served on advisory boards and committees to boost program planning and administration.
- Maintained and updated database of information for organization.
- Answered phone to filter calls, assist and redirect appropriate personnel.
- Helped with natural disaster cleanup and assisted with restoration tasks after incidents.
- Drafted emails, wrote memos, created contracts and prepared other communications.
Director of Children's Ministry
Licking Pentecostal Church
03.2007 - Current
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Created and maintained safe and nurturing environment for children.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Worked with directors and board members to develop lesson plans and special events for children.
- Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
- Supervised children from ages 0 months to 18 years.
- Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
- Conducted safety and wellness inspections of facilities and sanitized toys and surfaces.
- Vetted volunteers and interested parties for criminal history or issues risking children.
- Offered individual attention for children dealing with learning, emotional or home problems.
- Identified and recruited potential volunteer workers.
- Prepared, coordinated and distributed information about yearly schedule of activities and classes.
- Analyzed revenue and program cost data to determine budget priorities.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
- Adapted classroom plans to support needs of children with special learning requirements.
- Trained and supervised religious education instructional staff.
School Bus Driver
Licking R1 School
07.2009 - 09.2015
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Communicated information to parents to promote good communication and transparency.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Enforced student behavior policies and responded to student emergencies.
- Drove bus along assigned route, picking up students.
- Supervised students during loading, unloading and on bus.
- Identified and reported mechanical problems and safety hazards.
- Completed logbooks, incident reports and other daily paperwork.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Worked closely with school administration and transportation to maintain smooth operations.
- Created and enforced bus rules and kept expectations posted.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Recorded bus route and made notes for substitute drivers.
- Executed proper and timely loading and unloading of passengers.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
- Attended pre-trip meetings to support safe transport of students.
- Assisted in loading and unloading students and belongings.
- Taught students first-aid and emergency protocols in case of emergency.
- Administered first aid to passengers in need.
School Bus Driver
Success School Dict.
07.2007 - 07.2008
School Bus Driver
Licking School
03.2006 - 06.2007
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Communicated information to parents to promote good communication and transparency.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Enforced student behavior policies and responded to student emergencies.
- Drove bus along assigned route, picking up students.
- Supervised students during loading, unloading and on bus.
- Identified and reported mechanical problems and safety hazards.
- Completed logbooks, incident reports and other daily paperwork.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Worked closely with school administration and transportation to maintain smooth operations.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Recorded bus route and made notes for substitute drivers.
- Executed proper and timely loading and unloading of passengers.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
- Attended pre-trip meetings to support safe transport of students.
- Assisted in loading and unloading students and belongings.
- Inspected and serviced buses on regular basis.
- Taught students first-aid and emergency protocols in case of emergency.
- Administered first aid to passengers in need.
- Assisted in training new drivers and maintaining driver certifications.
School Bus Driver
Durham District School Board
08.2003 - 08.2006
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Communicated information to parents to promote good communication and transparency.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Enforced student behavior policies and responded to student emergencies.
- Drove bus along assigned route, picking up students.
- Supervised students during loading, unloading and on bus.
- Identified and reported mechanical problems and safety hazards.
- Completed logbooks, incident reports and other daily paperwork.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Worked closely with school administration and transportation to maintain smooth operations.
- Created and enforced bus rules and kept expectations posted.
- Maintained accurate and up-to-date route and time logs.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Recorded bus route and made notes for substitute drivers.
- Executed proper and timely loading and unloading of passengers.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
- Attended pre-trip meetings to support safe transport of students.
- Assisted in loading and unloading students and belongings.
- Inspected and serviced buses on regular basis.
- Taught students first-aid and emergency protocols in case of emergency.
- Administered first aid to passengers in need.
- Assisted in training new drivers and maintaining driver certifications.
School Bus Driver
Crabtree Harmon
11.2001 - 08.2002
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Communicated information to parents to promote good communication and transparency.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Enforced student behavior policies and responded to student emergencies.
- Supervised students during loading, unloading and on bus.
- Drove bus along assigned route, picking up students.
- Identified and reported mechanical problems and safety hazards.
- Completed logbooks, incident reports and other daily paperwork.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Worked closely with school administration and transportation to maintain smooth operations.
- Created and enforced bus rules and kept expectations posted.
- Maintained accurate and up-to-date route and time logs.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Recorded bus route and made notes for substitute drivers.
- Executed proper and timely loading and unloading of passengers.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
- Attended pre-trip meetings to support safe transport of students.
- Assisted in loading and unloading students and belongings.
- Inspected and serviced buses on regular basis.
- Taught students first-aid and emergency protocols in case of emergency.
- Administered first aid to passengers in need.
Custodial Worker
Northwest School District
05.2000 - 04.2001
- Collected trash and emptied receptacles and recycling containers.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Reported vandalism or other damage to property to supervisor.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Operated buffers and burnishers to clean and polish floors.
- Maintained floor cleaning and waxing equipment.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Head of Ware House
Northwest School District
04.1999 - 11.2000
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Organized records of vehicles, schedules and completed orders.
- Conducted research to address shipping errors and packaging mistakes.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Tracked production and quality control systems to proactively identify deficiencies.
Sales Associate
Walmart
03.1995 - 10.1997
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Wrapped, boxed and weighed bakery department products.
Car Hopper
Sonic
01.1991 - 02.1994
- Memorized orders and maintained [Number]% accuracy in high-traffic times.
- Balanced orders on trays weighing over [Number] lbs and delivered them to cars.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Operated headset communication system to take orders quickly and accurately from customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Answered guest questions and promoted special products.
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Monitored drive-in parking lot regularly to direct drivers into designated areas and maintain safe and organized service.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Completed milkshakes and ice cream desserts for customers.
- Documented customer orders and conveyed special requests to kitchen staff.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Backed up servers by setting up trays and completing some food deliveries.
- Accurately operated cash register to process customer payments.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
GED -
Licking School
Licking, MO05.2009
Skills
- Financial Recordkeeping
- Raising Capital
- Customer Loyalty
- Assembly Procedures
- Finishing Procedures
- Help Desk
- Removing Trash
- Streamlining Processes
- Daily Logs
- Cash Handling
- Food Drives
- Food Distribution
- Distributing Merchandise
- Telephone Answering
- Guest Satisfaction
- Taking Messages
Certification
- food saftey Training - [Timeframe]
office organization
microsoft office 365, organize files, make flyers, post on social media, Basic computer typing , Copier , and commutation skills with public.
Timeline
Voluntary Worker
Licking Community Help Center
09.2014 - Current
School Bus Driver
Licking R1 School
07.2009 - 09.2015
School Bus Driver
Success School Dict.
07.2007 - 07.2008
Director of Children's Ministry
Licking Pentecostal Church
03.2007 - Current
School Bus Driver
Licking School
03.2006 - 06.2007
School Bus Driver
Durham District School Board
08.2003 - 08.2006
School Bus Driver
Crabtree Harmon
11.2001 - 08.2002
Custodial Worker
Northwest School District
05.2000 - 04.2001
Head of Ware House
Northwest School District
04.1999 - 11.2000
Sales Associate
Walmart
03.1995 - 10.1997
Car Hopper
Sonic
01.1991 - 02.1994
GED -
Licking School
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