Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isobel Spinelli

Denton,TX

Summary

Knowledgeable Technical Consultant with solid background in technical sales consulting. Proven ability to understand client needs and offer tailored solutions that drive business growth. Demonstrated proficiency in building strong client relationships and navigating complex sales processes. Expertise in managing customer relationships, leading initiatives to improve client engagement, and implementing technical integrations between multiple SaaS providers.

Overview

7
7
years of professional experience

Work History

Technical Sales Consultant - Supply Chain Risk Management

Sphera Solutions
11.2021 - Current
  • Configured single-sign-on authentication with a variety of identity providers
  • Carried out API implementations and communicated customer needs to development teams
  • Completed RFPs, RFIs, and technical assessments from potential customers
  • Increased sales revenue by developing and delivering persuasive technical presentations to potential clients.

Customer Success Manager – Supply Chain Transparency

Sphera Solutions
05.2024 - Current
  • Integrated customer master data from ERP systems into Sphera Supply Chain Risk Management for risk analysis ranging from 500-20,000 suppliers
  • Conducted monthly business reviews detailing usage and plans for success
  • Coordinated customer needs to various teams including sales, product, and development operations to further drive customer value
  • Assisted customers with onboarding and product setup to foster successful adoption and usage.

Sales Engineer

TriumphPay
05.2020 - 11.2021
  • Integrated customers totaling ~$3 billion in revenue to our platform
  • Developed and maintained software integrations through several methods including but not limited to SFTP, API, and ETL
  • Communicated technical concepts and requirements to C-Level executives

Developmental Relations Assistant

Texas A&M College of Liberal Arts
05.2018 - 05.2020
  • Facilitated sending out annual faculty endowment reports
  • Assisted in the setup of endowment accounts for future scholarships ($25,000 or higher)
  • Processed monthly expense reports

Education

Bachelor of Arts - Physics

Texas A&M University
College Station, Texas
05.2020

Skills

  • Python
  • Java
  • HTML
  • Microsoft Excel
  • Technical product sales
  • Project management
  • Detail oriented documentation of several standard operating procedures
  • Client relationship management
  • Problem-solving

Timeline

Customer Success Manager – Supply Chain Transparency

Sphera Solutions
05.2024 - Current

Technical Sales Consultant - Supply Chain Risk Management

Sphera Solutions
11.2021 - Current

Sales Engineer

TriumphPay
05.2020 - 11.2021

Developmental Relations Assistant

Texas A&M College of Liberal Arts
05.2018 - 05.2020

Bachelor of Arts - Physics

Texas A&M University

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