Isolda Kinney

Lead Registered Medical Assistant

Memorial Medical Group

Lawton, OK

07.2018 - Current

Performed patient intake, including obtaining and recording medical histories, vital signs and other pertinent information.
Provided direct patient care such as immunizations, wound care, suture and staple removal, injections and EKGs.
Managed laboratory specimens for testing and maintained accurate records of results.
Assisted physicians with office procedures such as minor surgery, colposcopies and endoscopies.
Supervised clinical staff in the performance of their duties while ensuring compliance with organizational policies and procedures.
Ordered medical supplies to maintain adequate inventory levels in clinic areas.
Maintained a safe environment by adhering to safety protocols, keeping exam rooms clean and organized, disposing of hazardous waste properly and stocking crash carts according to established guidelines.
Coordinated referrals to specialists or outside providers when needed.
Answered phone calls from patients regarding medications or treatments prescribed by physician.
Scheduled appointments for patients based on availability of clinicians or facilities.
Educated patients about health conditions and preventive measures they can take to improve their overall health outcomes.
Maintained patient confidentiality in accordance with HIPAA regulations.
Demonstrated strong customer service skills while interacting with patients in person or over the telephone.
Ensured all paperwork was completed accurately prior to submitting it for insurance billing purposes.
Responded promptly to inquiries from patients regarding test results or follow-up visits.
Trained new employees on proper use of equipment, clinic policies and procedures.
Prepared and administered medications under the direction of a physician.
Assisted physicians during examinations and surgeries as needed.
Measured vital signs and took medical histories to prepare patients for examination.
Scheduled appointments for patients via phone and in person.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Incorporated outside records into charts and EHR.
Conducted insurance verification and pre-certification and pre-authorization functions.
Labeled and completed lab requisitions using ICD and CPT coding.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.

Summary

Overview

Work History

Lead Registered Medical Assistant

Education

High School Diploma -

Skills

Certification

Timeline

Lead Registered Medical Assistant

High School Diploma -

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