Isom Ray
Boynton,OK
Summary
Seasoned IT Team Lead and Repair Technician from Uni-Titan, adept in performance monitoring and team leadership. Championed system upgrades and maintained peak hardware efficiency, while steering a robust team in a high-stakes environment. Proven expertise in debugging and hardware installation, consistently delivering top-tier solutions.
Overview
2
2
years of professional experience
Work History
Repair Technican
Uni-Titan LLC
01.2024 - Current
- Replaced worn or damaged parts with new ones according to manufacturer specifications.
- Ordered necessary parts to replace faulty or worn-out parts.
- Inspected tested machinery and equipment to diagnose machine malfunctions.
- Utilized testing equipment to diagnose and repair reported issues.
IT Team Lead
Uni-Titan LLC
06.2022 - 01.2024
- Analyzed system logs regularly in order to detect any irregularities or suspicious activities.
- Created detailed documentation outlining procedures for routine maintenance tasks as well as complex system upgrades.
- Provided technical guidance and leadership to team of IT professionals, ensuring adherence to best practices and standards.
- Maintained and up-to-date inventory of all hardware components within network infrastructures.
Education
Bachelor of Science - CyberSecurity
Oklahoma State University Institute of Technology
Okmulgee, OK2025
Associate of Applied Science - Information Technology
Oklahoma State University Institute of Technology
Okmulgee, OK12.2023
Vocational School - Infromation Technology
Indian Capital Technology Center - Muskogee
Muskogee, OK05.2021
Skills
- Equipment installation
- Service Documentation
- Equipment Installation
- Teamwork and Collaboration
- Hardware upgrades
References
Kim Beattie
Company | OSU-Institute Of Technology
Relationship | Former Work Study Supervisor
Email | kim.beattie@okstate.edu
Phone | (918) 293-5440
Lise Bulik
Company | OSU-Institute Of Technology
Relationship | Former Work Study Supervisor
Email | lise.bulik@okstate.edu
Phone | (918) 293-5014
Tracye Pouncil
Company | Indian Capital Technology Center
Relationship | Former Instructor
Email | tracye.pouncil@ictech.edu
Phone | (918) 348-7914
Timeline
Repair Technican
Uni-Titan LLC
01.2024 - Current
IT Team Lead
Uni-Titan LLC
06.2022 - 01.2024
Bachelor of Science - CyberSecurity
Oklahoma State University Institute of Technology
Associate of Applied Science - Information Technology
Oklahoma State University Institute of Technology
Vocational School - Infromation Technology
Indian Capital Technology Center - Muskogee
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