Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
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Isra Akram

Cherry Hill,New Jersey

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Kumon Center Assistant

Suneom Training LLC
03.2024 - Current
  • Assisted in the onboarding process for new team members by offering guidance and resources, fostering a supportive work environment.
  • Assisted in the planning and execution of events, resulting in successful experiences for attendees.
  • Facilitated communication between departments by acting as a liaison, contributing to seamless operations.
  • Assisted with financial tasks such as invoice processing and expense tracking, contributing to overall fiscal responsibility in the center.
  • Participated in ongoing professional development activities to remain current on industry trends, best practices, and emerging technologies relevant to the role of a Center Assistant.

Administrative Assistant

No. 1 Seller, LLC
  • Managed inventory, coordinated cross-functional teams, and delivered exceptional customer service.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Faculty Assistant

Brooklyn College
  • Mentored freshmen, organized virtual events, and addressed issues promptly during challenging times.
  • Enhanced critical thinking skills among students with challenging problem-solving exercises that fostered creative solutions.
  • Contributed to a positive school environment by participating in extracurricular activities and supporting various student clubs.
  • Boosted student retention rates through consistent follow-up and personalized feedback on assignments.

Medical Office Administrative Assistant

Brighton Pediatrics
09.2020 - 02.2021
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Enabled effective communication between healthcare providers through accurate transcription of physician notes into electronic health record systems.
  • Improved patient satisfaction by efficiently managing appointment scheduling and handling phone inquiries.
  • Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.

Retail Sales Associate

Party City Corporation
08.2018 - 03.2020
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Maintained accurate and up-to-date records of all transactions, ensuring easy retrieval and analysis when required.

Education

Bachelor of Arts - Health And Nutrition

Brooklyn College of The City University of New York
Brooklyn, NY
05.2001 -

Skills

  • Information Security
  • Spreadsheet Management
  • Office Administration
  • Strategic Planning
  • Records Management
  • Complex Problem-Solving
  • Client Relations
  • Microsoft Power
  • Computer Skills
  • Document Management

Cover Letter

Dear Hiring Manager,My name is Isra Akram, and I am writing to express my interest in the change management specialistposition advertised on TD website. With a Bachelor of Health Science from Brooklyn College (CUNY)and a proven track record in administrative roles, I am confident that my qualifications and experiencemake me a strong candidate for the role.Throughout my career, I have honed a comprehensive skill set that aligns seamlessly with therequirements of the change management specialist. My tenure as an Administrative Assistant at No. 1Seller, LLC equipped me with invaluable expertise in managing inventory, coordinating cross-functionalteams, and delivering exceptional customer service. These experiences have cultivated my ability tomanage multifaceted responsibilities while ensuring operational efficiency.In my role as a Faculty Assistant at Brooklyn College, I demonstrated strong interpersonal skills bymentoring freshmen, organizing virtual events, and addressing issues promptly during challenging times.This experience enhanced my creative and organizational abilities, making me a detail-orientedprofessional capable of managing various tasks concurrently.Furthermore, my proficiency in tools such as Microsoft Office, Google Workspace, Slack, andeClinicalWorks, combined with my adaptability to remote work, positions me as a candidate ready tonavigate the dynamic work environment of a change management specialist.I am particularly drawn to career relaunch rotation associates because of outstanding problem-solvingskills, such as its innovative approach, commitment to excellence. I am eager to bring my skills in teammanagement, leadership, and multitasking to contribute to the continued success of your organization.My educational background, coupled with practical experience, has equipped me with the knowledge andskills necessary to implement effective strategies that align with your company's mission and values,thereby driving desired outcomes.I am excited about the opportunity to bring my skills and experience to your company and contribute toits continued growth and success. I am confident that I would be a valuable asset to your team and lookforward to discussing my qualifications further.Sincerely,Isra Akram

Timeline

Kumon Center Assistant

Suneom Training LLC
03.2024 - Current

Medical Office Administrative Assistant

Brighton Pediatrics
09.2020 - 02.2021

Retail Sales Associate

Party City Corporation
08.2018 - 03.2020

Bachelor of Arts - Health And Nutrition

Brooklyn College of The City University of New York
05.2001 -

Administrative Assistant

No. 1 Seller, LLC

Faculty Assistant

Brooklyn College

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Isra Akram