Israel Agugua

• Maintained a clean and organized work environment, promoting overall warehouse efficiency and safety standards.
• Provided reliable support to other warehouse departments as needed, showcasing a strong commitment to overall company success.
• Collaborated with team members to streamline the night selection process, resulting in increased productivity and improved customer satisfaction.
• Demonstrated adaptability by effectively handling changes in customer orders or delivery schedules when necessary.
• Assisted in conducting regular audits of inventory levels, ensuring accurate record-keeping for future orders.
• Prevented product damage by carefully handling items during the selection and packaging stages.
• Ensured timely order fulfillment by adhering to strict deadlines and maintaining a high level of productivity.
• Contributed to inventory control by accurately tracking product quantities during the selection process.
• Improved order accuracy by diligently selecting products according to customer specifications.
• Supported effective communication within the team by providing clear, concise updates on order progress throughout each shift.

• Maintained a clean and organized work environment, promoting overall warehouse efficiency and safety standards.
• Provided reliable support to other warehouse departments as needed, showcasing a strong commitment to overall company success.
• Collaborated with team members to streamline the night selection process, resulting in increased productivity and improved customer satisfaction.
• Demonstrated adaptability by effectively handling changes in customer orders or delivery schedules when necessary.

• Managed key dates and compliance-related deadlines for a portfolio of over 40 loans per month, ensuring timely and accurate processing.

• Performed data entry and maintained accurate loan files with a 98% accuracy rate, demonstrating strong attention to detail and organizational skills.

• Coordinated with customers and closing agents to meet necessary requirements, achieving a 95% on-time loan closure rate.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Answered customer questions about sizing, accessories, and merchandise care.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Informed over 200 homeowners about deregulation and smart meter options, leading to a 15% increase in customer awareness and engagement.

• Successfully converted 30+ customers to more affordable and efficient billing options, resulting in a 20% improvement in customer satisfaction and retention.

• Handled transactions for over 500 customers weekly, maintaining a high level of customer satisfaction and efficiency.