Israel Akinpitan
Attleboro,MA
Summary
Program Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing goals and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement, and implementing changes with a strategic approach. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
16
16
years of professional experience
Work History
Program Director
Charles River Center
Needham, MA
01.2023 - Current
- Maintaining professionalism and being knowledgeable about ongoing program issues and developments, as well as communicating these issues and concerns to immediate supervisors.
- Workforce Staffing and HR to determine hiring needs.
- Maintaining professionalism and being knowledgeable about ongoing program issues and developments, as well as communicating these issues and concerns to immediate supervisors.
- Assisting with the preparation of annual operating and capital budgets, overseeing risk management programs; managing procurement efforts, and providing staff support.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Supervised program staff, managing and evaluating performance to provide high-quality services to program participants.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Communicated regularly with stakeholders, updating them on progress to build program support.
- Monitored program performance to identify areas for improvement.
- Assigned duties that are consistent with the position and in compliance with policies and procedures.
- My duties include maintaining safe, secure, and healthy work environment by establishing and following, standards and procedures and observing HIPAA policy.
- Maintained client files and added new information as it became available, helped clients fill out paperwork and attend to correspondence, scheduled conference calls or meetings, prepared correspondence and statistical reports, and maintained sensitive data.
- Performs all necessary documentation tasks in performance of duties, including submitting receipts for program expenses, and documenting mileage traveled, available to respond to emergency services or supervisor in matters involving assigned cases.
- Interviewed and hired 20 staff, promoted, assisted in onboarding new assistant program director and residential counselor, recovery coach.
- Project improved objectives and goals accessibility for individuals.
Assistant Manager
WIC
05.2012 - 08.2017
- Created employee schedules to align coverage with forecasted demands.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase the company's productivity and profitability with quality workers.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Primary responsibilities include: Assisting with the preparation of annual operating and capital budgets, overseeing, risk management program; managing procurement efforts, and providing staff support
Human Resource Personal
FAN MILK PLC.
01.2008 - 04.2012
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Assisting with preparation of annual operating and capital budgets, overseeing the risk management program; managing procurement efforts, and providing staff support
- Delivered friendly assistance to new hires throughout the interviewing and hiring process.
- Supports human resources processes by administering tests, scheduling appointments, conducting orientation, and maintaining records and information.
- Welcomes new employees to the organization by conducting orientation.
- Maintains employee information by entering and updating employment and status-change data.
- Maintains quality service by following organization standards.
- Submits employee data reports by assembling, preparing, and analyzing data.
Education
MBA - Organizational Leadership
Southern New Hampshire University
Hooksett, NH08.2022
Bachelor of Arts - Mass Communication
Moshood Abiola Polytechnic
Nigeria 06.2002
Skills
- Process Improvement Strategies
- Database Management
- Workforce Staffing
- Service Delivery Management
- Microsoft Office
- Quality Assurance
- Excellent communication, documentation,
- Work remotely
- Organizational skills, attention to detail
- Presentation skills, data approach, outreach
- Supervising, evaluating, planning, assessing
- Data collection and Data entry
Timeline
Program Director
Charles River Center
01.2023 - Current
Assistant Manager
WIC
05.2012 - 08.2017
Human Resource Personal
FAN MILK PLC.
01.2008 - 04.2012
MBA - Organizational Leadership
Southern New Hampshire University
Bachelor of Arts - Mass Communication
Moshood Abiola Polytechnic
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